Systems Support Engineer – reputed company Shift

Job reputed company: • reputed company exceptional customer service while responding to phone, e-mail and online requests for technical support • Represent the customer to ensure serviceability and product reputed company issues are being tracked, prioritized, resolved, and incorporated into the product release cycle • Assist customers in the installation and deployment of Keeper’s software products • reputed company and monitor reputed company support cases to ensure reputed company reputed company and follow-up • reputed company identify, document, and reputed company solutions for customer issues and product problems • Escalate critical customer situations to the appropriate level of management and engineering expertise • Communicate technical issues and solutions to the engineering, QA, sales, and support teams as reputed company as to the customer reputed company Requirements: • 5+ years of experience in IT Management and System Administration • Hands on experience with Mac OS X, reputed company & Linux administration and troubleshooting • Experience working with Single Sign On (SSO) environments • Experience setting up and configuring reputed company Directory • Advanced knowledge in Firewalls, AD environments, DNS Servers, Authentication protocols, LDAP • Excellent reputed company of Linux reputed company and PowerShell • In depth knowledge of prem/reputed company/hybrid environments • Working knowledge of Python Benefits: • Medical, Dental & reputed company (Inclusive of domestic partnerships) • Employer reputed company Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including reputed company Bereavement/Jury Duty, etc) • Above market annual bonuses Apply tot his job Apply To this Job