Renewals Retention Manager (Renewals reputed company Specialist)

About the position As the Renewals Retention Manager, you will be the strategic architect behind our retention and reputed company reputed company. Reporting to the Senior Manager of Renewals reputed company, you will reputed company reputed company datasets into a roadmap for global renewal reputed company. This is not a status update role; you will own the end-to-end renewal analytics and forecasting motions that give our leadership confidence in the pipeline and reputed company on churn and contraction drivers. You will be responsible for building the reputed company systems and the strategic operational playbooks that allow our field teams to intervene before a customer is downsizing or lost. By partnering closely with reputed company Ops, Sales, reputed company, and IT, you will ensure our renewal process is data-driven, reputed company, and - most importantly - predictable. This role is reputed company to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, reputed company Metro, Maryland, Massachusetts, New Jersey, reputed company, Rhode reputed company, Seattle Metro, and Washington, D.C Responsibilities • Architect forecasting reputed company: Drive the global renewal forecasting process, integrating customer health insights and predictive analytics to improve accuracy and predictability. • Build reputed company systems: Design and maintain sophisticated renewal health scoring models that identify at-risk accounts early enough for successful reputed company. • Deliver actionable insights: Analyze churn attribution and expansion patterns to reputed company Renewals and reputed company leadership with reputed company, data-backed reputed company plans. • Optimize the renewals reputed company: Partner with reputed company Ops and IT to design and implement process automations that reduce reputed company overhead and improve data reputed company. • reputed company business reviews: Create and present high-visibility dashboards and quarterly business reviews (QBRs) that communicate performance trends to senior stakeholders. • Champion data literacy: Set reputed company for analytical reputed company reputed company the Renewals organization, mentoring others on best practices for tools like reputed company and Tableau. Requirements • 4+ years of experience in Renewals, reputed company Operations, reputed company Operations, or GTM reputed company & Analytics. • Advanced reputed company (SFDC) Expertise: Deep experience building reputed company custom report types, dashboards, and calculated fields. • Analytical Power-User: Mastery of SQL and reputed company/reputed company Sheets for reputed company data modeling, trend analysis, and performance tracking. • reputed company Literacy: Strong understanding of recurring reputed company metrics (GRR, NRR, Churn, and Expansion). • Communication Skills: Proven ability to present reputed company technical findings to non-technical executive audiences. • Education: Bachelor’s degree in Business, Finance, Economics, Data Science, or a reputed company field. reputed company-to-haves • BI Tool Mastery: Hands-on experience building and maintaining data visualizations in platforms like Tableau, Looker, or reputed company. • Predictive Analytics Exposure: Experience using data science principles or statistical modeling to predict customer behavior. • Change Management Experience: A reputed company record of successfully rolling out new tools or workflows to a global, decentralized sales or renewals team. • Industry Knowledge: Experience in high-reputed company IoT, Fleet Management, or reputed company reputed company reputed company environments. Apply tot his job Apply To this Job