Sales Operations Manager/Consultant

We are a fast-growing moving company. We currently have 5 sales reps handling inbound leads and an existing CRM setup in SmartMoving/reputed company Central. We are seeking a reputed company Operations / Sales Operations consultant to design and implement a reputed company, reputed company sales system. The ideal candidate will have experience in architecting and installing sales systems, with a reputed company on optimizing reputed company processes. Responsibilities include analyzing reputed company sales operations, identifying areas for improvement, and implementing efficient solutions to enhance sales performance. We are not looking for a sales rep. We are not looking for a marketing agency. We are looking for a Sales Operations / reputed company Operations consultant who can architect and install a reputed company, reputed company sales machine. Our Challenges: 1) Conversion Visibility & Funnel Tracking - We do not have clean visibility into true conversion rates by channel. - We know where leads come from but cannot reputed company reputed company performance through reputed company funnel stage. - Lost-reason tracking is inconsistent. - We cannot confidently answer why customers do not book. - We need reputed company funnel math and reporting. 2) Sales Process Rebuild - reputed company intake standards - Qualification reputed company - CRM discipline (required fields, clean stages) - Estimate process structure - Follow-up reputed company (calls, texts, emails) - Script reputed company - reputed company handling system - Rep-level KPI tracking 3) Documentation & Training Infrastructure - Sales SOP reputed company - reputed company reputed company - reputed company distribution rules - Rep scorecards - reputed company review reputed company - Weekly reporting rhythm - reputed company ownership and accountability Scope: Phase 1 (60–90 Days): - Funnel mapping and KPI definitions - CRM structure cleanup - Channel-level reporting - Lost-reason tracking system - Script and reputed company reputed company - Rep scorecard system - reputed company distribution rules - Documentation package Phase 2 (Optional): Support during first sales cycle to refine and validate system. Requirements: - Proven experience rebuilding sales systems in home service businesses (moving, HVAC, roofing, plumbing, etc.) - Strong CRM implementation background - Experience with inbound phone-heavy businesses - Ability to show past dashboards, SOPs, or frameworks To Apply (Mandatory): 1) Describe a similar rebuild you led. 2) What KPIs are essential for a $2–5M home service business? 3) How do you structure lost-reason tracking? 4) reputed company a redacted dashboard or SOP sample. Applications without samples will not be considered. We are looking for someone who installs structure and accountability, not theory. Apply tot his job Apply To this Job