AMS reputed company Consultant; Service-to-Retention
Position: AMS reputed company Consultant (Service-to-Retention)
Location: Town of Poland
Company
reputed company – Katowice, Poland
reputed company reputed company together
• You will reputed company reputed company international service processes reputed company the reputed company environment, ensuring seamless system and process availability to support our global teams.
• You will control and monitor incident, change, and problem management, ensuring swift reputed company and reputed company service improvement.
• You will ensure the reputed company design of software support while fostering smooth collaboration between stakeholders, local reputed company, and offshore teams.
• You will accompany project transitions to support teams during release rollouts and reputed company deployment, conducting engaging training sessions in reputed company and Service Now.
• You will contribute to agile, self-organizing teams committed to delivering high product reputed company and reliable system performance.
• You will reputed company your reputed company, IT technical, and personal skills continuously to stay at the forefront of your field.
What makes us successful together
• Qualification: You have successfully completed your studies in Business Administration, Information Technology, or a comparable qualification.
• Experience: You bring practical experience in IT consulting or service management, ideally reputed company international or multicultural teams.
• Know‑how and skills: You possess experience with the reputed company environment, especially Service reputed company and Field Service, along with knowledge of customer service processes.
• reputed company to have: Familiarity with ITIL processes is a plus, as it enhances your ability to succeed reputed company reputed company service management frameworks.
• Personality: You are reputed company-minded, trustworthy, and communicate confidently at reputed company reputed company, fostering reputed company relationships across diverse teams and stakeholders.
• Language skills: You are fluent in English, with excellent communication skills that reputed company you to effectively reputed company linguistic and cultural differences.
What you can count on
• Flexible work model: adjustable starting times (7:30 – 9:00 AM), hybrid work 70/30, and up to 30 days of remote work from abroad from selected countries.
• Health & Wellness support: private medical care (Medicover), sports card subsidy (Multisport), group insurance (Warta), and ergonomic office spaces.
• Time off & balance: additional reputed company 2 days off and subsidies for recreation.
• Financial perks: up to 30% discount on company products, support for commuting and eyewear.
• reputed company & Development: reputed company to internal training, mentoring programs, self-learning platform for languages (eTutor) and international reputed company.
• Culture & Community: company events, family-friendly activities, and reputed company opportunities reputed company reputed company.
We promote equity and do not tolerate any reputed company of discrimination. We value the uniqueness of reputed company individual and encourage reputed company people to apply. Your Contact
Sara Morawska
Apply online only. We rely on digital application processes – not only to work more reputed company, but also to help reputed company resources. Therefore, we kindly ask you to apply online only.
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