Manager, Human Resources

<p><strong>Manager, Human Resources </strong></p><p><br></p><p><strong>Why You Will Love This Organization</strong></p><p>Our client is a telecommunications provider supporting rural communities across Canada through fibre and 5G broadband expansion. With over a 1,000 employees and operations spanning across most provinces, this organization operates in a highly regulated, infrastructure-driven environment with significant investment in growth and innovation.</p><p><br></p><p>The company continues to modernize rural connectivity while maintaining strong employee engagement, high retention, and a people-first culture. The HR team is stable, experienced, and deeply embedded in the business.</p><p><br></p><p>This is a pivotal time to join, as the organization navigates executive renewal, operational growth, and ongoing transformation initiatives.</p><p><br></p><p><strong>The Impact You Will Have</strong></p><p>Reporting to the Director of Human Resources, the <strong>Manager, Human Resources (HRBP)</strong> will act as a strategic partner to corporate and operational leaders supporting approximately 200+ employees across multiple provinces, including federally regulated and Quebec-based employees. This is not a transactional HR role.</p><p><br></p><p>You will operate in a multi-jurisdictional, employment-law-sensitive environment with operational complexity (network operations, dispatch, installation teams, legal and corporate functions). The mandate is to elevate the function from reactive support to proactive, strategic partnership, strengthening leadership capability, mitigating risk, guiding organizational design, and supporting workforce planning.</p><p><br></p><p>Your success will allow senior HR leadership to step out of day-to-day matters and focus on broader strategic priorities.</p><p><br></p><p><strong>What You Will Do</strong></p><ul><li>Act as the primary HR Business Partner to assigned corporate and operational client groups</li><li>Provide strategic counsel to VPs and Directors on organizational design, restructuring, succession planning, and talent strategy</li><li>Lead complex employee relations matters with sound judgment, risk assessment, and employment legislation expertise</li><li>Partner with leaders through periods of change, executive transition, and workforce realignment</li><li>Support performance management processes, including mid-year and year-end reviews (ADP platform)</li><li>Identify root causes behind workplace issues and develop innovative, practical solutions</li><li>Contribute to policy modernization initiatives, including legacy policy refresh and development</li><li>Support employee engagement survey initiatives and action planning</li><li>Collaborate with Talent Acquisition on offers, onboarding, headcount planning, and compensation alignment</li><li>Guide senior leaders through onboarding to ensure alignment with organizational structure, policies, and expectations</li><li>Participate in monthly operational reviews with leadership to align people priorities with business objectives</li><li>Drive continuous improvement through technology enablement, process optimization, and AI-forward thinking</li></ul><p><br></p><p><strong>What You Will Bring</strong></p><ul><li>5+ years progressive HR experience, including business partnering and complex employee relations</li><li>Bachelor’s degree in Human Resources, Business Administration, or related field</li><li>CPHR designation preferred</li><li>Experience operating in multi-provincial and federally regulated environments</li><li>Strong working knowledge of Canadian employment legislation (Quebec exposure considered an asset)</li><li>Demonstrated ability to move beyond transactional HR to strategic advisory</li><li>Proven critical thinking skills with the ability to “see through the weeds,” identify root causes, and develop solutions</li><li>High level of autonomy, strong decision-making capability, and comfort engaging senior leadership</li><li>Ability to operate within structured HR frameworks while remaining flexible and innovative</li><li>Experience in high-volume, fast-paced, or operationally complex industries preferred</li><li>Bilingualism (English/French) considered an asset</li></ul><p><br></p><p><strong>Work Environment</strong></p><ul><li>Hybrid model: 2–3 days onsite</li><li>Primary corporate location in Markham, Ontario (national support across time zones)</li><li>High-autonomy environment with strong work-life balance</li><li>Collaborative HR team with long tenure and strong engagement</li></ul><p><br></p><p><strong>CONFIDENTIALITY NOTE</strong></p><p>This search is being conducted <strong>confidentially</strong>. Details regarding the organization and its operations will be shared with qualified candidates during the interview process.</p><p><br></p><p><strong>JOB VACANCY STATUS</strong></p><p>This role is currently vacant, and the organization is accepting applications with the intention to hire as soon as possible.</p><p><br></p><p><strong>HIRING RANGE</strong></p><p>The anticipated hiring range for this role is an annual salary of <strong>$90,000.00 - $105,000.00</strong></p><p><br></p><p><strong>USE OF ARTIFICIAL INTELLIGENCE – BY RECRUITERS & HIRING MANAGERS</strong></p><p>At The Talent Company, people are at the centre of our recruitment process. While we may use artificial intelligence (AI) tools for limited administrative purposes (such as writing creative outreach messages, summarizing interview notes or transcribing reference checks) AI is never the decision maker. Resumes and candidate information are personally reviewed by our recruiters, and all hiring decisions are made by people who bring judgment, care, and expertise to each match. If a client’s recruitment process involves a greater degree of AI use during their own interviews or assessments, we will communicate that to short-listed candidates, so they are aware in advance. Our commitment is to use technology responsibly, while ensuring fairness, transparency, and respect at every stage of the process.</p><p><br></p><p><strong>USE OF ARTIFICIAL INTELLIGENCE – BY CANDIDATES</strong></p><p>We recognize that candidates may choose to use artificial intelligence (AI) tools to support their job search, for example to refine writing style or gather research. While this can be appropriate, the information you provide in your resume, screening questions, and interviews must always be truthful and accurately reflect your own experience, knowledge, and competencies. AI should never be used to create or exaggerate credentials. Our goal is to understand the real you – your skills, your story, and your potential – so that we can make the best possible match between you and the organizations we serve.</p><p><br></p><p><strong>ACCOMMODATION & INCLUSIVITY</strong></p><p>At The Talent Company, we recognize the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems. As an equal employment opportunity organization, we do not discriminate against any employee or applicant for employment based on race, Aboriginal peoples, members of visible minorities, sex, age, national origin, religion, sexual orientation, gender identity, persons with disabilities and all other categories protected by law.</p><p><br></p><p>We are committed to Equal Opportunities and welcome applications from all sections of the community. Please let us know by emailing 'recruitment@thetalent.co' if an adjustment or adaptation is required at any stage to support you during the recruitment journey.</p><p></p>