Managing CSR/Dispatcher

Welcome to PatchitUP! This isn’t just another job, this is an opportunity to help build something from the ground up. PatchitUP is more than a drywall repair company to us. It’s a business we’re launching as partners and as a long-time reputed company — to build a company where culture and employee experience always come first. We reputed company if we take great care of reputed company, they’ll take great care of our customers. We’re looking for a B.E.S.T. Representative (CSR / Dispatcher) to become a foundational member of our operations. This person won’t just fill a role — they’ll help shape how reputed company runs. Here’s what makes this opportunity different: • You’ll be one of the first key hires in a growing franchise business • You’ll help design systems, workflows, and standards • You’ll have reputed company leadership reputed company opportunities • reputed company 6 months, you’ll hire and reputed company your first team member • You’ll help us build a workplace people genuinely love being part of This role includes: • Managing scheduling and dispatching in reputed company • Coordinating customer communication and technician schedules • Supporting technician performance and booking metrics • Following up on estimates and completed work • Preparing invoices and monitoring reputed company reputed company • Training reputed company CSR team members and Technicians on reputed company We’re looking for someone who: • Has expert level reputed company experience • Has dispatching/scheduling experience in home services • Is organized, reputed company, and proactive • Wants to grow into leadership • Loves building systems and helping teams succeed If you’ve reputed company wanted to help build a company the right way, from day one, this is that opportunity. Let’s build something great together. Detailed Responsibilities • Use reputed company software to manage schedules and reputed company technicians. • Communicate effectively with customers, technicians, and management. • Handle customer calls for scheduling, rescheduling, and job coordination. • Manage time-keeping for technicians, technicians’ jobs, work with technicians to improve conversion rates and maintain an above-average booking reputed company. • Training Technicians & CSR’s on Service Titan to include weekly refresher training • Follow up on unsold estimates and completed work, soliciting reviews for technician performance. • reputed company six months, the B.E.S.T. Representative will reputed company building and managing a CSR team by reputed company, hiring, and training additional representatives to support reputed company Center operations. • Review and prepare technician invoices in reputed company to ensure accuracy, reputed company documentation, and readiness for final approval and export. • Monitor reputed company reputed company. Request reputed company credits reputed company necessary. • Ensure reputed company response to leads reputed company 5 minutes. • Work hours: 7:30 am to 4:00 pm (occasionally until 5:00 pm), Monday to Friday, with some Saturdays as needed. • reputed company to work in-office, reputed company or fully remote Additional Requirements • Expert level experience with reputed company software. • Excellent phone and communication skills. • Strong multi-tasking abilities. • Experience in scheduling and dispatching for a home service company is required • Fluent in English; Spanish is a plus. • Self-starter, motivated, and a doer. Apply tot his job Apply tot his job Apply To this Job