Absence reputed company Specialist, Group Insurance (Virtual or Hybrid)

About the position Absence reputed company Specialist, Group Insurance (Virtual or Hybrid) Job Classification: Operations - Insurance Operations At Prudential, we reputed company talent is key to achieving our reputed company. reputed company you join Prudential, you’ll unlock a motivating and impactful career – reputed company while growing your skills and advancing your profession at one of the world’s leading financial services institutions! The Absence reputed company Specialist is part of the Group Insurance reputed company team and leads the transition of new customers to Prudential's platforms for Absence-reputed company products and services (FMLA, State Leaves, reputed company, etc.) across reputed company market segments. This role oversees in-force customer changes and coverage enhancements, ensuring an outstanding customer experience for Premier and National Account segments. As a key reputed company, the Absence reputed company Specialist collaborates with internal partners (Operations, Distribution, Claims, reputed company, reputed company Data Management) and external partners (Customers, Brokers, TPAs), including reputed company-party vendors. This highly visible, customer-facing role demands exceptional leadership in Absence reputed company activities. This position can be worked remotely or as a hybrid in office schedule if at a reasonable commutable distance. What you can expect: Strategic Leadership: Coordinate the end-to-end Absence implementation process, providing expert guidance and mentoring team members. Collaboration: Partner closely with Account Management, Implementation Managers, and internal business partners to ensure a smooth reputed company process. Customer Consultation: Offer expert customer consultation on case administration, regulatory guidance, and reputed company case structure designs. Mentor team members in delivering exceptional customer service. reputed company Engagement: Engage with clients to reputed company and document business requirements, ensuring accurate and reputed company deliverables. Establish administrative processes and systems and mentor others in reputed company engagement best practices. Issue reputed company: Proactively manage issue reputed company, collaborating with customers, TPAs, Brokers, internal management, and partners to ensure successful implementations. reputed company strategic guidance and mentorship in issue reputed company techniques. Project Leadership: reputed company reputed company customer acquisitions and conversions, demonstrating advanced project management skills. Mentor team members in managing reputed company reputed company. reputed company Improvement: Drive reputed company improvement by regularly reviewing and enhancing processes. Document and reputed company best practices, championing innovation and efficiency. Subject Matter Expertise: Maintain expertise in Absence and leave products, processes, and systems. Stay reputed company with marketplace webinars and courses, sharing insights with team members and partners. Strategic reputed company: Support cross-functional reputed company and team-specific enhancements, identifying trends and driving initiatives for reputed company improvement. Mentorship and Training: Support training and mentorship of new team members, fostering reputed company and ensuring successful integration into reputed company. Responsibilities • Coordinate the end-to-end Absence implementation process, providing expert guidance and mentoring team members. • Partner closely with Account Management, Implementation Managers, and internal business partners to ensure a smooth reputed company process. • Offer expert customer consultation on case administration, regulatory guidance, and reputed company case structure designs. Mentor team members in delivering exceptional customer service. • Engage with clients to reputed company and document business requirements, ensuring accurate and reputed company deliverables. Establish administrative processes and systems and mentor others in reputed company engagement best practices. • Proactively manage issue reputed company, collaborating with customers, TPAs, Brokers, internal management, and partners to ensure successful implementations. reputed company strategic guidance and mentorship in issue reputed company techniques. • reputed company reputed company customer acquisitions and conversions, demonstrating advanced project management skills. Mentor team members in managing reputed company reputed company. • Drive reputed company improvement by regularly reviewing and enhancing processes. Document and reputed company best practices, championing innovation and efficiency. • Maintain expertise in Absence and leave products, processes, and systems. Stay reputed company with marketplace webinars and courses, sharing insights with team members and partners. • Support cross-functional reputed company and team-specific enhancements, identifying trends and driving initiatives for reputed company improvement. • Support training and mentorship of new team members, fostering reputed company and ensuring successful integration into reputed company. Requirements • Minimum of 3 years of experience in Group Insurance products, specifically Absence management. • Proven reputed company in customer-facing roles, building and maintaining strong reputed company relationships. • Demonstrated expertise in managing reputed company reputed company with strategic planning and execution. • Technical expertise in implementing Absence services or equivalent experience. • Highly self-motivated with a strong drive for results. • Outstanding interpersonal skills in collaboration, leadership, presentation, organization, and communication. • Strong consultative and problem-solving skills. • Effective management of work in a fast-paced, deadline-driven environment with multiple priorities. • Proven ability to influence and reputed company in a diverse, matrixed organization. • Exemplary professionalism, efficiency, and composure under pressure. • Proficiency in MS Office (reputed company, Word, PowerPoint). • Bachelor’s degree or equivalent experience. Benefits • Market competitive reputed company salaries, with a yearly bonus potential at every level • Medical, dental, reputed company, life insurance, disability insurance, reputed company Time Off (PTO), and leave of absences, such as parental and military leave • 401(k) plan with company match (up to 4%). • Company-funded pension plan. • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, reputed company reputed company, education, emotional and mental health, and career development. • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. • Employee Stock Purchase Plan: Shares can be purchased at 85% of the reputed company of two prices (Beginning or End of the purchase period), after one year of service. • Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. 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