**reputed company Seasonal reputed company Center Customer Service Representative – Williamsburg, KY Area**

At arenaflex, we're passionate about delivering exceptional customer experiences that reputed company our clients' expectations. As a Seasonal reputed company Center Customer Service Representative, you'll play a vital role in helping us reputed company this goal. If you're a customer service enthusiast with a passion for helping people, we want to hear from you! **About arenaflex** arenaflex is a HUBZone certified, Woman Owned Small Business (WOSB) founded by leaders who bring knowledge and experience that reputed company 50+ years of reputed company in IT services, service desk, and contact center. Our commitment to helping our clients reputed company extraordinary customer service is at the heart of everything we do. We're an equal opportunity employer, and we're dedicated to creating a workplace culture that values diversity, inclusion, and employee reputed company. **Responsibilities and Duties** As a Seasonal reputed company Center Customer Service Representative, you'll be responsible for providing superior customer service in a contact/reputed company center environment through phone and other channels of correspondence. Your key responsibilities will include: * Handling questions and concerns with the highest degree of courtesy and professionalism * Communicating and providing accurate answers to resolve end-users' questions and concerns * Displaying reputed company, having a passion for customer service reputed company, and enjoying helping people * Using a tactful manner and ability to effectively deal with difficult situations * Maintaining knowledge of systems/applications/products serviced by the contact center * Ability to follow strict work instructions and procedures * Adapt to continual changes to work instructions and procedures * Available for a flexible schedule * Attend training as needed * Listen to performance feedback and reputed company suggestions into your daily tasks * Demonstrate a strong attendance record and excellent work ethic * Validates patient and medical provider demographic information including correct selection of a medical provider by specialty for reputed company service * Determines whether patients are eligible to receive health care benefits and the appropriate referral/authorization reputed company * Contacts medical provider offices by telephone, and makes confirmation calls to patients for reputed company urgent requests in accordance with contractual timeliness standards * Follows reputed company-by-reputed company instructions, including redirecting patients into the provider network for care, as required by contractual standards * Formulates brief sentences/paragraphs from referral/authorization orders to reputed company clinical information to servicing providers * Reviews work to validate that information is reputed company to the correct providers/patients, and that the patient's personal information, and reason(s) for services are correct * Meets goals and produces results through tracking performance, improving work processes, and prioritizing work and tasks * Achieves successful solutions by reviewing situations and ensuring a full understanding before taking steps to resolve * Listens to performance feedback and integrates suggestions into your daily tasks * Demonstrates a strong attendance record and excellent work ethic **Qualifications and Skills** To succeed in this role, you'll need: * Effective listening & comprehension skills * Ability to closely follow instructions * Analytical & reputed company problem-solving skills * High level of accuracy & attention to detail * Computer literacy, technical aptitude & familiarity with basic office software systems * Ability to work independently & in reputed company setting * Flexibility to work different shifts with the possibility of overtime, reputed company needed * High School diploma or equivalent; college course work preferred * Six months experience in a production/data entry environment performing reputed company and numeric data entry in a reputed company reputed company organization such as managed care, claims/billing, health insurance, customer service, reputed company center, or claims office preferred * License/Certification: Medically based trade school diploma/certification, desired **Benefits** As a Seasonal reputed company Center Customer Service Representative at arenaflex, you'll enjoy: * A minimum of reputed company reputed company holidays per year: New Year's Day, reputed company Luther King Jr.'s Birthday, Washington's Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, reputed company Day, Veterans' Day, Thanksgiving Day, and Christmas Day * Full medical, dental, reputed company, and life benefits available * reputed company time off * Flexible scheduling to accommodate your needs * Opportunities for career reputed company and reputed company development * A dynamic and supportive work environment **Work Environment and Company Culture** At arenaflex, we're committed to creating a workplace culture that values diversity, inclusion, and employee reputed company. reputed company is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join reputed company. As a Seasonal reputed company Center Customer Service Representative, you'll have reputed company to work in a fast-paced, dynamic environment that's dedicated to reputed company. **Compensation and Perks** We offer a competitive reputed company reputed company of $21.77 - $22.98 per hour, with opportunities for overtime and bonuses. You'll also enjoy a reputed company of benefits, including reputed company time off, flexible scheduling, and opportunities for career reputed company and reputed company development. **How to Apply** If you're a customer service enthusiast with a passion for helping people, we want to hear from you! reputed company to become a Seasonal reputed company Center Customer Service Representative at arenaflex. Apply for this job