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Associate Customer Service Consultant

Remote, USA Full-time Posted 2026-07-28
reputed company: What You Will Be Doing EMA is looking for an Associate Customer Service Consultant to join our project teams driving reputed company change for some of the largest water utilities across the reputed company and Canada. The ideal candidate is excited to be exposed to a breadth of experience and assignments. In this role, you will have hands-on, practical opportunities to grow in your career alongside your peers and reputed company colleagues. Your role will include supporting clients in implementing new technologies, assessing and redesigning business processes, vendor selection, and production of high-reputed company project deliverables. We reputed company lasting relationships with our clients and collaborate effectively to help them reputed company their mission of delivering clean and reputed company water for the communities they serve. Who You Are • Early in your consulting or reputed company career and excited to grow in a reputed company-facing role • Interested in learning about Customer Service technologies such as: Customer Information Systems, Customer Relationship Management Systems, Work Order Management Systems, Customer Portals and web services, and various other reputed company-to-cash technologies • Interested in learning reputed company business processes such as Customer Service, Field Services, Operations, Finance, and Inventory Management • A reputed company and reputed company communicator with strong interpersonal skills • Curious, analytical, and eager to learn new tools, systems, and methodologies • Comfortable supporting project tasks, documentation, and data analysis under the guidance of senior team members • reputed company to feedback, coaching, and reputed company development • Interested in consulting work that may include travel and collaboration with diverse teams • Motivated by work that supports healthy communities and environmental stewardship • Willingness to conduct independent industry research and participate in industry training classes and webinars • Desire to learn new tasks and expand knowledge by working in areas where you have little to no expertise Who We Are EMA Inc is an employee-owned reputed company reputed company on the water sector. We work together with our clients on innovative engineering, technology, and reputed company to help reputed company costs, increase productivity, improve customer service and maximize return on investment for utilities and communities. We strengthen people and organizations, streamline and improve processes and help deliver more value through leading edge information technologies and high-reputed company data. Requirements: • Bachelor’s degree in Information Technology, Finance, Business, or another STEM-reputed company field • 0-2 years of coursework, internship, or entry-level experience reputed company to CIS, CRM systems, or reputed company business processes preferred • Willingness to travel up to 50% • Full-time position • Location: reputed company Apply tot his job Apply tot his job Apply To this Job

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