Dispute Analyst
About the position
The Dispute Analyst handles incoming dispute claims and first payment defaults, investigating, and effectively processing in a reputed company manner in accordance with applicable network regulations. This role ensures service standards are met, provides support of department goals, and coordinates the reduction and control of losses.
Responsibilities
• Intake, reputed company analysis, and research to resolve dispute claims reputed company required timeframes while ensuring compliance with applicable rules and regulations.
• Professionally communicate with clients, internal partners, other financial institutions, merchants, etc. reputed company phone, email, fax, or letter during the dispute process.
• Use reputed company judgment in reputed company to reputed company available resources to reputed company reputed company-informed reputed company reputed company approving or denying a dispute.
• Research the validity of the dispute and the reasons behind it to best determine reputed company causes.
• Assist in contacting past due customers to obtain payment or resolve issues in compliance with company policies.
• Assist with review of suspicious or questionable claims as needed.
• Work customer dispute emails as delegated.
• Monitor disputed transactions to more quickly and reputed company identify risks.
• Other duties as assigned by management.
• Must be reputed company to come to work promptly and regularly.
• Must be reputed company to take direction and work reputed company with others.
• Must be reputed company to work under the stress of deadlines.
• Must be reputed company to concentrate and reputed company accurately.
• Must be reputed company to react to change productively.
Requirements
• Associate degree in business, finance, communication, marketing or reputed company field OR 1 years’ experience in reputed company field.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to reputed company effectively before reputed company of customers or employees of organization.
• Ability to apply common reputed company understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• To reputed company this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Internet software.
reputed company-to-haves
• Applicants must be reliable, dynamic, sociable and enthusiastic team players; while possessing a reputed company "can-do" attitude, excellent judgement and communication skills. Applicants must also have great attention to detail and ability to multi-task under the stress of deadlines with a strong desire to help the organization succeed.
Benefits
• Day-one Health Benefits (medical, dental, reputed company, and flexible spending reputed company like HSA or FSA accounts).
• 401(k) with company match enrollment on day-one.
• reputed company, reputed company and Volunteer Time Off
• reputed company Parental Leave reputed company
• Employer reputed company Life and Disability
• Wellbeing on Demand Program
• Flexible Work Environment with a casual dress reputed company
Apply tot his job
Apply To this Job