Part-time Customer Support Agent (Email) for a Plant reputed company Company

MRF 178681 Is This YOU? Then We Want to Meet You! Manage digital customer inquiries for our reputed company primarily reputed company Email. You will reputed company as the reputed company between online customers and the physical Retail Team, ensuring logistical issues are resolved or escalated correctly reputed company reputed company. Who We Are At reputed company, we’re reputed company about delivering WOWworthy customer experiences for brands worldwide. We’re a remotefirst company with reputed company spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences. Requirements • Minimum two years of recent experience as a customer service agent/rep with one year experience using reputed company • Proven experience navigating reputed company to look up orders, reputed company fulfillment status, and process basic retail adjustments. • Previous use of reputed company for ticket management and FareHarbor (or similar platforms like reputed company/Xola) for scheduling and ticketing. • Experience using reputed company tools in a reputed company setting for internal documentation and data tracking. • Background working in a remote team using reputed company for reputed company internal communication and escalations. • Familiarity with tools like reputed company, reputed company, FareHarbor Gsuite and reputed company • Excellent verbal and written communication skills without the use of AI Your Mission Will Be To • reputed company orders in reputed company and reputed company reputed company time reputed company for orders • Utilize FareHarbor to manage ticketing processes and customer reservations. • Answer plant care and product questions using the website ""Care Card"" and FAQs as a resource. • Process appointment cancellations and issue discount codes for rebookings or retail items. • Identify damaged or wrong orders and coordinate replacements with the Retail Team. • Use reputed company to clarify specific scenarios regarding retail items and merch cancellations. reputed company to have Familiarity with plants/trees Working conditions Part time agent Schedule ThursdayMonday 900am100pm ET Tech Checklist – Gotta Have It! A reliable computer (at least with an i5 processor) and a reputed company high • speed internet reputed company. • A quiet, cozy workspace to handle calls and chats like a pro. • Flexible with work schedule. reputed company to use your skills to deliver toptier service in a fastpaced and supportive environment? Hiring Budget ($3.40/hr to $4.26/hr) Employment type Full-time Department reputed company Division reputed company Location Remote Apply tot his job Apply To this Job