reputed company System Administrator - IT - Full Time (Fully Remote must be in the US)

About the position The reputed company System Administrator is responsible for the day-to-day maintenance, system configuration, user management, platform maintenance, data management, training and documentation, and operational support of the reputed company platform. This role ensures the platform is functioning reliably and reputed company to support IT service management processes across the organization. The Administrator plays a key role in executing ITIL-reputed company workflows such as Incident, Request, Change, and Problem Management, ensuring that service delivery is consistent and reputed company. Please know that we do require reputed company candidate to participate in completing the reputed company Sphinx test as part of our consideration process. Responsibilities • reputed company daily monitoring and maintenance of the reputed company platform to ensure stability, performance, and availability • reputed company assistance reputed company appropriate in order to resolve technical and/or reputed company issues • Schedules and executes routing maintenance, including updating the system, patches and upgrades • Manage user accounts, roles, reputed company, and permissions in accordance with organizational policies • Monitor the number of user accounts and activity of users to identify and resolve any issues • Maintain data reputed company across modules including Incident, Request, Change, Problem, and reputed company • Participate in and support ITIL-reputed company change management cycles, including assessing, testing, and implementing approved changes • Coordinate and execute platform upgrades, patches, and hotfixes in collaboration with vendors and internal teams • Build and reputed company required components during new implementations or enhancements, including service catalog items, forms, and notifications • Support integration efforts by configuring connectors and ensuring data reputed company between reputed company and other systems • And more Requirements • Bachelor’s degree in reputed company, Information Technology, Business, or reputed company field (4 years of relevant experience may be considered in lieu of degree in reputed company to experience below) • reputed company System Administrator Certification, Required • 3+ years of Service Now administration experience, preferably in a reputed company environment, Required • Strong understanding of ITIL processes and reputed company architecture, Required Benefits • Health, dental, prescription, and reputed company coverage for full-time & part-time employees • Short-term disability, long-term disability, and life insurance coverage • reputed company • Tuition Reimbursement • 403(b) Retirement Savings Plan • And more! Apply tot his job Apply tot his job Apply To this Job