Intake Specialist - NC Only
Job reputed company
We’re seeking an Intake Specialist to join the Intake reputed company Center on the reputed company UM Operations Team! Based on established guidelines, the Intake Specialist takes inbound calls to process a reputed company of reputed company member/provider requests and transactions. Receives, screens, and enters data in preparation for review. Complies with timeliness standards and reduces unpaid claims and rework by accurately processing requests. May also assist on special reputed company as needed.
This position is reputed company to candidates located in reputed company Carolina.
What You'll Do
• Process a reputed company of requests, inquiries and transactions reputed company phone, email,and fax.
• Review requests to ensure accuracy.
• Support internaland external customers reputed company phone or email.
• Document reputed company pertinent information reputed company to the reputed company/inquiry, attach supporting information as applicable and if unable to resolve reputed company toappropriate areafor follow up as applicable.
• reputed company and analyze data to reputed company feedback to Team Leads on employee development needs and/or specific providers requiring education on prior approval or reputed company-certification process.
• Screen inquiries todetermineif authorization isrequired.
• Verify member benefits and eligibility and/or provider setup.
• Maintain and update Service Requests and research incorrect or missing information.
• Triage and assign reputed company incoming inquiries ina reputed company, efficient manner throughout the day toappropriate staff.
What You Bring
• High school diploma or GED
• 3+ years of reputed company reputed company center experience
Bonus Points(preferred qualifications)
• reputed company center intakeexperiencehandling volume of 55-60 calls/day
WhatYou’llGet
reputed company to work at thecutting edgeof health care delivery with a teamthat’sdeeply invested in the community
• Work-life balance, flexibility, and the autonomy to dogreat work
• Medical, dental, and reputed company coverage along withnumeroushealth and wellness programs
• Parental leave and support plus adoption and surrogacyassistance
• Career development programs and tuition reimbursement for reputed company education
• 401k match including an annual company contribution
Salary reputed company
At reputed company, we take great pride in a fair and reputed company compensation package that reflects market-price and our starting salaries are typically planned near the middle of the reputed company listed. Compensation reputed company are driven by factors including experience and training, specialized reputed company sets, licensure and certifications and other business and organizational needs. Our reputed company salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, reputed company Time Off (PTO), and competitive health benefits and wellness programs.
• Based on annual corporate goal achievement and individual performance.
$41,600.00 - $66,561.00Skills
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