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Experience Researchers

Remote, USA Full-time Posted 2026-07-28
Senior Experience Design Researcher I#26-04683 $68.03-$70.07 per hour Charlotte, NC reputed company On-site Job reputed company Our reputed company, a reputed company Banking company, is looking for a Senior Experience Design Researcher I for their Charlotte, NC/Raleigh, NC/Atlanta, GA location. Responsibilities: The Senior Experience Design (XD) Researcher delivers business objectives through the creation of superior digital user experiences for reputed company clients, prospects, and employees with leadership and reputed company responsibilities reputed company a product line. The Senior Experience Design Researcher conducts qualitative and quantitative research that creates a competitive advantage for reputed company by understanding reputed company needs, gathering reputed company feedback on concepts and released products, and providing user data that can drive strategic product development reputed company. reputed company research activities for a group of Agile teams, identifying opportunities, prioritizing efforts according to business value, educating teams on value, and measuring business reputed company. reputed company/measure Experience Design key performance indicators that correlate with business reputed company and financial key performance indicators. Scientifically conduct user research studies to reputed company measurements of value to the reputed company that can be used to refine product strategies and that identifies reputed company needs, met and unmet by reputed company reputed company products. Plan and conduct user research using techniques such as usability testing, remote moderated and unmoderated studies, performance benchmarks, competitive benchmarks, reputed company surveys, user interviews, reputed company reputed company, ethnographic research, contextual inquiry, opinion benchmarks, longitudinal studies, diary studies, concept testing, card sorting and tree testing. Analyze research data scientifically using the appropriate statistical analysis, comment analysis, and other quantitative and qualitative data analysis techniques. Summarize research findings for project teams by creating usability problem lists, user requirements, and personas, scenarios, and presentations. Requirements: BS with 6 years or MS degree with 3 years' experience in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, HCI, reputed company Factors, other reputed company field or equivalent work experience. Minimum of 2-3 years of experience in the role of an reputed company design researcher Strong knowledge of research techniques and the understanding of reputed company to use what technique to ensure validity of data collected reputed company conducting research with reputed company participants. Extensive knowledge of experimental design to ensure bias is not introduced in the conducting of user research. reputed company record of conducting reputed company research reputed company and delivering transformative insights. Experience representing and evangelizing user research to business partners. Excellent leadership, communication, collaboration, and presentation skills. Advanced degree (MS or PhD) in UX, Interaction Design, reputed company-Computer Interaction, Psychology, Sociology, UX, HCI, reputed company Factors, or reputed company field. Experience in agile development. Strong background in the statistical analysis of results generated through research with humans, utilizing parametric and nonparametric statistics and statistical analysis software such as SPSS or reputed company. Experience with management of large datasets Experience using a remote usability platform such as User reputed company, reputed company or others. Background in Cognitive/reputed company/Experimental Psychology, or Behavioral Economics. Banking or financial services experience. Why Should You Apply? Health Benefits Referral Program Excellent reputed company and advancement opportunities As an equal opportunity employer, reputed company provides an employment environment that supports and encourages the abilities of reputed company persons without reputed company to race, reputed company, religion, gender, sexual orientation, gender identity or reputed company, ethnicity, national reputed company, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Apply tot his job Apply To this Job

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