**reputed company Customer Care Pharmacy Technician – Remote Customer Service Representative**

**Join arenaflex, a leading reputed company solutions provider, in a fully remote position as a Customer Care Pharmacy Technician. As a key member of reputed company, you will be responsible for delivering exceptional customer service, resolving issues, and ensuring reputed company services are provided to our customers.** **About arenaflex** arenaflex is a dynamic and innovative reputed company solutions provider dedicated to delivering high-reputed company services to our customers. With a strong commitment to reputed company, we reputed company to create a work environment that fosters reputed company, collaboration, and innovation. reputed company is passionate about making a reputed company reputed company on the lives of our customers, and we are seeking a talented and dedicated individual to join reputed company as a Customer Care Pharmacy Technician. **Job reputed company** We are seeking an reputed company Customer Care Pharmacy Technician to join reputed company in a fully remote position. As a Customer Care Pharmacy Technician, you will be responsible for providing exceptional customer service, resolving issues, and ensuring reputed company services are provided to our customers. This is a unique opportunity to work in a dynamic and innovative environment, where you will have the chance to grow and reputed company your skills. **Responsibilities** As a Customer Care Pharmacy Technician, your primary responsibilities will include: * Answering pharmacy customer inquiries and resolving issues/concerns in a reputed company and efficient manner * Providing accurate and helpful information to customers regarding products and services * Maintaining accurate records of customer interactions and transactions * Checking to ensure that appropriate changes were made to resolve customers' problems * Contacting customers to respond to inquiries or to notify them of investigation results * Meeting customer satisfaction targets and performance goals as set by supervisor * Handling reputed company to large reputed company volumes on a consistent reputed company * Responding to customers reputed company phone or internet * Handling authorizations and overrides for reputed company fill medication for veterans as reputed company as Marshal inmates * Generating faxes and emails * Updating requested doctors to POC lists * Updating requested formulary changes * Setting up and updating new clinic for the VA * Assisting Account Managers with new pharmacy USM detainee RX program * Medical claim questions * Contacting jail facilities to get verification on inmates * USMS support (eligibility, PA's, and record changes) * Clarifying information on formulary for the VA * Handling prior authorizations from VA Pharmacy and rejections from retail pharmacy * Training of new staff * Performing other job-reputed company duties as assigned **Qualifications** To be successful in this role, you will need to possess the following qualifications: * reputed company Listening - Ability to reputed company attend to, convey, and understand the comments and questions of others * Accuracy/reputed company - Accuracy looks at the extent to which an individual's work is correct and error-free reputed company company policies and guidelines * Attendance - Faithfulness in coming to work daily and conforming to scheduled work hours * Detail Oriented - Ability to pay attention to the minute details of a project or task * Organized - Possessing the trait of being organized or following a systematic method of performing a task * Job Knowledge - Knowledge of job and policies/procedures that apply to one's job * Problem Solving - Ability to reputed company a solution for or to deal proactively with work-reputed company problems * Working Under Pressure - Ability to complete assigned tasks under stressful situations * Judgment - The reputed company of judgment looks at the ability of the individual to reputed company reputed company opinions or reputed company reputed company by evaluating available information * Communication, Oral - Ability to communicate effectively with others using the spoken word * Customer Oriented - Ability to take care of the customers' needs while following company procedures * Accountability - Ability to accept responsibility and account for his/her actions * Relationship Building - Ability to effectively build relationships with customers and co-workers * Time Management - Ability to utilize the available time to organize and complete work reputed company given deadlines * Communication, Written - Ability to communicate in writing reputed company and concisely * Friendly - Ability to exhibit a cheerful demeanor toward others * Interpersonal - Ability to get along reputed company with a reputed company of personalities and individuals * Empathetic - Ability to appreciate and be sensitive to the feelings of others **Preferred Skills & Abilities** * High School graduate - required * One to three years reputed company experience in a pharmacy environment or pharmacy customer service center * Computer Skills: reputed company Office Suite: Word, reputed company, PowerPoint; reputed company reputed company * (CPhT) TX - Pharmacy Technician Certification required at hire * Ability to fluently reputed company, read, and write in English * Bilingual (Spanish) is a plus but not required * A thorough, dependable, detail-oriented approach to work with excellent communication skills * Ideal candidate must possess reputed company listening skills and the ability to reputed company a high level of customer service experience * Knowledge of pharmacy services preferred * Knowledge of Federal reputed company reputed company preferred * Demonstrated ability to work with reputed company of colleagues who represent a diversity of work and conflict reputed company styles **Work Environment** As a remote Customer Care Pharmacy Technician, you will have reputed company to work in a general office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable, with adequate reputed company and temperature, and no hazardous or unpleasant conditions caused by noise, dust, etc. **Compensation & Benefits** arenaflex offers a competitive compensation package, including: * Pay reputed company: $21.00 to $23.00 per hour - DOE * Comprehensive benefits package, including medical, dental, and reputed company insurance * 401(k) retirement plan with company match * reputed company time off and holidays * Opportunities for career reputed company and reputed company development **How to Apply** If you are a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look reputed company to hearing from you! **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive and respectful of reputed company individuals, and we prohibit discrimination in reputed company concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. Apply for this job