**Experienced Customer Field Operations Technician I – Natural Gas Systems Maintenance and Service**

Join arenaflex, a leading energy company, and embark on an exciting career journey that makes a difference in people's lives every day. As a Customer Field Operations Technician I, you will play a vital role in maintaining and servicing arenaflex's natural gas facilities and systems, ensuring the safe and efficient delivery of energy to millions of customers. **About arenaflex** arenaflex is a dynamic and innovative energy company that is committed to making a positive impact on the communities we serve. With a strong focus on customer satisfaction, safety, and environmental stewardship, we strive to be a leader in the energy industry. Our team of dedicated professionals is passionate about delivering exceptional service and making a difference in people's lives. **Position Summary** As a Customer Field Operations Technician I, you will be responsible for performing a variety of activities associated with service installation and maintenance, as well as unregulated activities. Your duties will include: * Performing meter turn-ons and turn-offs * Delivering disconnect notifications to customers * Reading customer meters * Installing meters and meter sets, including industrial meters * Lighting pilots, testing, and inspecting appliances and gas equipment to ensure proper operation * Performing farm tap maintenance * Removing meters * Responding to high bill requests by performing dial tests, appliance, and filter checks * Meeting with customers regarding line relocates * Changing out meters related to the sample testing program * Repairing water heaters, appliances, etc. (installing if licensed) * Monitoring for meter tampering; ensuring meters are securely installed * Monitoring atmospheric corrosion and painting as needed * Locating gas lines * Inspecting and maintaining farm tap stations * Responding to emergency/leak calls; evaluating and grading leaks * Assisting in training service apprentices * Assisting the O&M group with line repairs * Performing leak surveys * Assisting other departments as needed * Clearing pipelines * Repairing/installing temporary clamps on steel risers * Repairing damaged pipes and plastic services * Bar testing to evaluate and grade underground gas leaks * Preparing unregulated estimates and maintaining computer record keeping * Performing other duties as assigned **Basic/Required Qualifications** * High school diploma or GED * Demonstrated mechanical aptitude * Basic computer knowledge working in a Windows environment * Possess and maintain a valid driver's license **Desired Qualifications** * Two-year degree and/or technical certifications * Experience with plumbing license, electrical, or HVAC * Possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, Electrical License (Limited or Full). Must be willing to use license(s) for arenaflex business purposes * Experience in customer service * Demonstrated effective communication (verbal and written) and interpersonal skills * Safety awareness **Physical Requirements** * This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading. * Must work outdoors in adverse weather conditions; flexible work schedule; lifting up to 75 lbs.; frequent bending, stooping, standing, crawling, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals. **Other Requirements** * Field Mobility Classification - Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location. * Perform on-call duty as scheduled/assigned * Weekend and evening work as required and is subject to overtime and some rotating shifts. Must reside in Resource Center service area; some Resource Centers may require residing in certain counties within the Resource Centers. **Travel Requirements** * 15-25% **Relocation Assistance Provided (as applicable)** * No **Represented/Union Position** * No **Visa Sponsored Position** * No **Posting Expiration Date** * Thursday, April 3, 2025 **All job postings expire at 12:01 AM on the posting expiration date.** **Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.** **Career Growth Opportunities and Learning Benefits** As a Customer Field Operations Technician I at arenaflex, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. We offer a range of training programs, including on-the-job training, classroom instruction, and online courses, to help you achieve your career goals. Our team of experienced professionals is committed to mentoring and guiding you in your career development. **Work Environment and Company Culture Highlights at arenaflex** arenaflex is a company that values its employees and strives to create a positive and inclusive work environment. We offer a range of benefits and perks, including: * Competitive pay and benefits * Opportunities for career growth and development * Recognition for your work and contributions * A friendly and supportive work environment * A commitment to safety and environmental stewardship * A diverse and inclusive workplace culture **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * Competitive hourly rate * Overtime pay * Benefits package, including medical, dental, and vision insurance * 401(k) retirement plan * Paid time off and holidays * Opportunities for career growth and development **Conclusion** If you are a motivated and skilled individual who is passionate about making a difference in people's lives, we encourage you to apply for the Customer Field Operations Technician I position at arenaflex. Join our team of dedicated professionals and embark on a rewarding career journey that makes a positive impact on the communities we serve. Apply now and take the first step towards a fulfilling and challenging career with arenaflex. Apply for this job