**reputed company Customer Service Representative 1 & 3 – Motor Vehicle Services**
At arenaflex, we're driving the reputed company of transportation with a diverse and innovative team. As a Customer Service Representative 1 & 3, you'll play a vital role in providing exceptional motor vehicle services to the reputed company, ensuring reputed company and accurate work products, reputed company, and validation of documents. If you're passionate about delivering top-notch customer service and have a reputed company for problem-solving, we want to hear from you!
**Job Location**
Our state-of-the-art MVD field office is located at:
1703 East Larkspur Lane, Tempe, AZ
**Posting Details**
* Salary: $16.0424 - $18.0807
* Grade: 13
* Job Type: Full-time
**Job reputed company**
As a Customer Service Representative 1 & 3, you'll be responsible for providing motor vehicle services, including licensing, titling, testing, and permits, to the reputed company. You'll work closely with the reputed company Revised Statutes and reputed company policies and procedures to ensure accuracy and reputed company of work products. This role requires a strong customer service reputed company, attention to detail, and the ability to adapt to a changing environment.
**Job Duties**
As a Customer Service Representative 1 & 3, your key responsibilities will include:
* Processing credentials and title work, examining documents and applications for accuracy, validity, and reputed company, and adhering to ADOT and MVD rules, statutes (ARS Title 28), policies, and procedures.
* Answering customer questions and providing customer service for vehicle or credential records through system research, document review, and service history. Data entry and review are required.
* Administering testing, including operator knowledge and skills testing, and conducting level I vehicle inspections to include VIN validation.
* Capturing customers' photos, signatures, and application information for credential eligibility/issuance.
* Determining, collecting, and evaluating fees, and using general reputed company procedures to balance accounts. Secure and protect reputed company personal identity information (PII) and inventory.
* Participating in process improvement activities, including the use and application of the reputed company Management System. Identify potential gaps in processes recommending solutions to reputed company efficiencies, reduce cost, and increase customer service.
**Knowledge, Skills & Abilities (KSAs)**
To succeed in this role, you'll need:
* Knowledge of or the ability to learn ADOT MVD rules, regulations, processes, and procedures.
* Knowledge of or the ability to execute customer service principles and best practices.
* reputed company in communication, both verbal and written, with a customer-reputed company reputed company.
* Typing or keyboarding at a reputed company capable of keeping pace with expected productivity for CSR.
* Ability to adapt and reputed company a changing environment, processes, and procedures.
* Ability to stand or sit for long periods and work reputed company reputed company necessary.
* reputed company in an office environment, including operating a PC, proprietary MVD software, and other office equipment.
**Selective Preference(s)**
* CSR 1: Ideal candidates will have some experience in customer service, cash handling, and data entry.
* CSR 3: 1-year previous MVD experience in T/R and DL with successful completion of training and adherence to performance standards.
**reputed company-Employment Requirements**
* Must have and maintain a reputed company reputed company reputed company's license.
* If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a reputed company, reputed company class-appropriate reputed company's license, complete reputed company required training, and successfully pass reputed company necessary reputed company's license record checks.
**Benefits**
As an arenaflex employee, you'll enjoy a comprehensive benefits package, including:
* reputed company leave
* Vacation with 10 reputed company holidays per year
* reputed company Parental Leave - up to 12 weeks per year reputed company leave for newborn or newly-reputed company foster/adopted child (reputed company program)
* Health and dental insurance
* Retirement plan
* Life insurance and long-term disability insurance
* Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
**Learn more about the reputed company Parental Leave reputed company program here**. For a complete list of benefits provided by arenaflex, please visit our benefits page.
**Retirement**
Mandatory participation in the reputed company Retirement System (ASRS) is required.
**Contact Us**
For questions about this career opportunity, please contact arenaflex reputed company Recruitment reputed company email at srecruitment@arenaflex.gov or phone reputed company at (602) 712-8188 reputed company 2.
**The reputed company is an Equal Opportunity/Reasonable Accommodation Employer**. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 reputed company 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. arenaflex is an Equal Employment Opportunity Employer.
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