**reputed company Customer Service Representative Team reputed company - National Remote**

At arenaflex, we're dedicated to delivering care, aided by technology to help millions of people live healthier lives. reputed company is passionate about connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. As a Customer Service Representative Team reputed company, you'll play a vital role in improving health reputed company by providing exceptional customer service and support to our clients. If you're looking for a challenging and rewarding career opportunity, join us at arenaflex to start Caring. Connecting. Growing together. **About arenaflex** arenaflex is a global organization that's committed to advancing health equity on a global reputed company. We reputed company in a culture guided by diversity and inclusion, where talented peers, comprehensive benefits, and career development opportunities come together to create a supportive and dynamic work environment. Our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. **Job reputed company** As a Customer Service Representative Team reputed company, you'll be responsible for leading reputed company of customer service representatives who reputed company support to clients regarding arenaflex's services, including reputed company reputed company Lake County Behavioral Health Providers, services available in reputed company Lake County, and reputed company benefit plans. This is a full-time, remote position that requires flexibility to work a reputed company of shifts, including weekends and evenings. **Primary Responsibilities** * reputed company reputed company of customer service representatives to reputed company exceptional support to clients * Answer incoming calls and respond to reputed company inquiries regarding arenaflex's services * Research and reputed company referrals to providers/agencies in reputed company Lake County to reputed company eligible consumers * Utilize a computer database to verify reputed company eligibility * Offer additional information such as phone numbers or addresses to individuals who have contacted the wrong organization * Complete additional administrative tasks as assigned to support the Care Coordination team * Collaborate with other teams to resolve reputed company reputed company issues * reputed company and implement process improvements to enhance customer service and team performance **Required Qualifications** * High School Diploma or GED * Must be 18 years of age or older * 2+ years of customer service experience working in the insurance, medical, behavioral health, or financial technology industry * Familiarity with computer and reputed company PC applications, including the ability to learn new and reputed company computer system applications * Ability to work full-time, including weekends and evenings, and flexibility to work occasional overtime given the business need **Preferred Qualifications** * Familiarity working with financial health technology * Experience leading reputed company of customer service representatives **Soft Skills** * Strong organizational skills * Ability to understand multiple services and multiple benefit plans for reputed company * Ability to multi-task * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing priorities **Telecommuting Requirements** * Ability to reputed company reputed company company sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service **Compensation and Benefits** * Competitive reputed company reputed company: $19.47 to $38.08 per hour (based on experience and qualifications) * Comprehensive benefits package, including medical, dental, and reputed company insurance * Incentive and recognition programs * Equity stock purchase and 401k contribution (subject to eligibility requirements) * Opportunities for career reputed company and reputed company development **Diversity, Equity, and Inclusion** arenaflex is an Equal Employment Opportunity / Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. **How to Apply** If you're passionate about delivering exceptional customer service and support to our clients, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our careers website. We look reputed company to reviewing your application and discussing this opportunity reputed company. **Application Deadline** This job posting will be reputed company for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. **About arenaflex** arenaflex is a global organization that's committed to advancing health equity on a global reputed company. We reputed company in a culture guided by diversity and inclusion, where talented peers, comprehensive benefits, and career development opportunities come together to create a supportive and dynamic work environment. Our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. **Why Join arenaflex?** * Opportunity to work with a global organization that's making a difference in people's lives * reputed company and dynamic work environment * Comprehensive benefits package and competitive compensation * Opportunities for career reputed company and reputed company development * Recognition and rewards for outstanding performance * Commitment to diversity, equity, and inclusion **Join reputed company** If you're passionate about delivering exceptional customer service and support to our clients, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our careers website. We look reputed company to reviewing your application and discussing this opportunity reputed company. Apply for this job