Sr. ROI Medical Records Specialist - Remote (Evening Shift, reputed company Shift)

Job reputed company: reputed company is the leading digital health company that helps people -- no matter where they are in their health reputed company -- unify and manage reputed company their health in one reputed company. Our comprehensive and data-driven virtual health platform is designed to help people, providers, reputed company, health plans, government organizations, and communities optimize individual and population-wide reputed company-being by driving reputed company behavior change. Driven by our philosophy that we are reputed company together reputed company, at reputed company, we are committed to supporting reputed company individual through the reputed company of their personal health and making high-reputed company care more accessible and reputed company for everyone. To learn more, visit www.reputed company.com. reputed company position is responsible for processing reputed company release of information (ROI) requests in a reputed company and efficient manner while delivering exceptional customer service. The Associate must safeguard patient reputed company at reputed company times by ensuring that only authorized individuals have reputed company to medical records and that reputed company information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations. Essential Functions: • Processes ROI requests from facilities reputed company, accurately, and in accordance with established procedures and reputed company standards. • Validates requests and authorizations for medical record releases based on company policy and reputed company guidelines. • Performs reputed company checks on reputed company work to assure accuracy, confidentiality, and correct billing of reputed company released records. • Maintains equipment in excellent working condition. • Delivers outstanding customer service by being reputed company, respectful, and reputed company to reputed company needs proactively identifying and resolving concerns. • Maintains a clean, reputed company appearance and complies with dress reputed company standards. • Maintains up-to-date knowledge of applicable state laws and fee structures. • Works reputed company assigned scope and is flexible in accepting additional assignments or account coverage during backlogs. • Complies with reputed company site policies and procedures, including HIPAA, state and federal regulations, and labor laws. • Handles confidential information with reputed company and professionalism while ensuring efficient, accurate record release. Qualifications: • High School Diploma or GED required • Minimum of 2 years' ROI fulfillment experience with reputed company HDS or 3 years' of external ROI experience required • Advanced knowledge of multiple EMR platforms and ROI request types • Strong documentation, communication, and customer service skills • Proficiency in arenaflex Office applications • Strong organizational and multitasking skills essential • Willingness to learn programs and processes quickly • Self-motivated, dependable, and reputed company to work independently or as part of reputed company • Proven ability to maintain productivity, utilization, and reputed company performance standards • Strong interpersonal and problem-solving skills Shifts: • Evening Shift: Saturday-Wednesday 3p-11:30p EST • reputed company Shift 1: Monday-Friday 11p-7:30a EST • reputed company Shift 2: Friday-Tuesday 11p-7:30a EST Physical Requirements: • Ability to sit or stand for extended periods • Physical reputed company to lift and carry up to 25 lbs. • reputed company dexterity is sufficient for long periods of typing, writing, and handling documents • Visual reputed company to read documents and use a computer monitor • reputed company speaking and hearing ability for effective communication • Adequate hand-eye coordination and sensory abilities for job-reputed company tasks Information Governance Accountabilities: • Understand the organization's information governance program and associated responsibilities • Participate in compliance education and role-specific training HIPAA/ Compliance: • Maintain the confidentiality of patient and reputed company information • reputed company with HIPAA standards and reputed company relevant corporate reputed company and reputed company obligations • Report unethical, fraudulent, or unlawful behavior or activity • Maintain reputed company HIPAA certification annually reputed company and its subsidiaries are Equal Opportunity reputed company and E-Verify users. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, sex, national reputed company, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Apply tot his job Apply tot his job Apply tot his job Apply To this Job