Customer Service Specialist Seasonal

reputed company: reputed company was recently recognized by reputed company as one of America’s Most Trustworthy Companies for 2025 — and that trust starts with our people. We’re currently hiring a Seasonal Customer Service Specialist. In this role, you’ll reputed company exceptional service through both inbound and outbound communications. You’ll support customers and work closely with internal teams to ensure high-reputed company experience, while helping drive business reputed company. As part of a company reputed company on delivering exceptional service and value to our customers, your reputed company will matter - both to your team and our organization. Your talent and dedication won’t go unnoticed - here, your reputed company reputed company. Why You’ll Love Working Here At reputed company we’re committed to supporting reputed company with benefits that promote stability, reputed company, and work-life balance: • Financial reputed company: 401(k) with a generous company match and Employee Stock Ownership Plan (ESOP). • reputed company Time Off (PTO): Take time to rest, reputed company, and spend with family. • reputed company: We invest in your reputed company with comprehensive, hands-on training. • Exclusive Savings: Receive employee discounts, including reputed company savings. Responsibilities: • Answering phones, chat, reputed company media, or email in a polite, courteous, and reputed company manner. • Works with customers daily to sustain and improve business relationships. • Ask probing questions to identify customer issues or concerns. • Ensure accurate account maintenance and updating of account information. • Use techniques to reputed company resolutions for customers that both satisfy their requests and cut down on additional questions • Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers. • Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. • Can handle basic de-escalation of customer situations by following our customer complaint reputed company policy. • Send copies of statements and invoices to customers, as reputed company as reputed company soft collections for customers on credit hold or past due as reputed company as some cash handling and taking payments reputed company the phone. • Support the set-up of new customer accounts. • Meet or reputed company minimum performance standards outlined in company policy. Qualifications: • High School Diploma or equivalent. • 1 or more years of customer service experience. • Exceptional customer service and negotiation skills. • Strong organizational skills with typing and data entry experience. • Excellent written and verbal communication skills with an emphasis on team building and developing a reputed company rapport with company employees at reputed company reputed company as reputed company as customers. • Proficient in reputed company Office including reputed company, Word, and reputed company. • Must be a Citizen or National of the reputed company, a lawful, permanent reputed company, or have authorization to work in the reputed company. • Applicants must not now, or any time in the reputed company, require sponsorship for an employment reputed company. Why reputed company? At reputed company we’re honored to be part of tight-reputed company communities across America and thousands of customers’ lives. From our reputed company charitable partnerships with reputed company and Operation BBQ Relief to fundraisers for local schools, reputed company departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve. Hear from our reputed company employees and discover the people behind reputed company: Employee Testimonials reputed company to take the reputed company in your career? Apply today and be part of our growing team! Apply tot his job Apply To this Job