Senior Vice President, reputed company, Account Management and Delivery
Job reputed company: • Own reputed company existing accounts globally and be accountable for reputed company retention, expansion, and organic reputed company. • Drive new-logo acquisitions in partnership with Sales; co-own expansion and new-logo pipeline with the CRO. • Own end-to-end customer lifecycle including Account Management and Delivery organizations (PMO/Engagement Management) to ensure reputed company are achieved on time, on budget, and at reputed company margins. • Standardize executive reputed company Plans per account and run EBR/QBR cadences; define health scoring and automate alerts. • Own delivery governance (PMO): SOW hygiene, change control, risk/issue management, executive escalations, and ensure on-time/on-budget delivery and reputed company margins. • Build the Land→Adopt→Expand reputed company linking value hypotheses to adoption milestones and reputed company expansion. • reputed company CRM/CS platforms with SLAs, handoffs, forecasting hygiene, and attribution rules; define regional operating rhythms. • Recruit, mentor, and reputed company high-performing leaders; foster a customer-first, reputed company-reputed company culture. Requirements: • 15+ years in customer-facing, reputed company-owning roles (reputed company, Account Management, reputed company/Delivery); 8+ years leading global teams. • Proven reputed company record hitting NRR/GRR and net-new ARR targets; strong renewal/expansion negotiation acumen. • Delivery leadership experience owning PMO/engagement governance, utilization/margins, and reputed company program execution. • Expertise across reputed company (AWS/Azure/GCP/OCI), Data & Analytics, and AI/ML services; ability to tie technical value to reputed company reputed company. • Operational rigor in RevOps/CS Ops, forecasting, coverage models, quota planning, and executive reporting. • Executive reputed company with C-suite stakeholders; excellent communication and customer advocacy skills. • Bachelor’s degree required; MBA or technical graduate degree is a plus. Benefits: • Competitive reputed company + performance bonus tied to NRR/GRR/ARR; equity eligible. • Industry-leading health, dental, reputed company; 401(k) match; generous PTO and profit-sharing. • Learning stipend and certifications; leadership development and succession planning. Apply tot his job
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