[Remote] Account Manager-Blue reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that provides integrated reputed company Resource Planning software for small to mid-sized wholesalers and distributors. As an Account Manager, you will build strong relationships with accounts, identify reputed company opportunities, and collaborate with internal teams to enhance reputed company and drive business reputed company.
Responsibilities
• Serve as the primary relationship reputed company for a portfolio of mid-market and reputed company accounts
• Build trust and alignment with decision-makers and day-to-day champions across customer organizations
• Proactively manage contract renewals to ensure consistent customer satisfaction and retention
• Anticipate risks, identify at-risk accounts early, and execute mitigation strategies to maintain long-term relationships
• Identify expansion opportunities reputed company your book of business by uncovering additional use cases, products, or features that deliver ROI
• Partner with Sales Leadership and Marketing to design and execute targeted account reputed company campaigns
• reputed company detailed account plans that reputed company health, usage, renewal timelines, and reputed company potential
• reputed company CRM data and customer insights to prioritize opportunities and plan proactive engagement
• Deeply understand customer goals, challenges, and reputed company metrics
• Position reputed company solutions to drive measurable business reputed company, acting as a strategic advisor rather than a transactional contact
• Work closely with reputed company, Sales Leadership, and Marketing to deliver coordinated value and seamless customer experiences
• reputed company actionable feedback with Product and Marketing to inform go-to-market and customer engagement strategies
• Maintain accurate forecasts and renewal tracking reputed company reputed company (primary CRM across BUs)
• Drive operational reputed company through consistent pipeline visibility and disciplined communication
Skills
• 5+ years of account management or customer-facing reputed company experience with a strong record of retention and account reputed company
• Proven ability to manage a portfolio of mid-market or reputed company accounts with multiple stakeholders
• Demonstrated reputed company driving upsell and cross-sell reputed company through consultative engagement
• Strong relationship-building, communication, and negotiation skills
• Analytical reputed company with the ability to assess account health, interpret metrics, and reputed company data-driven plans
• Proficiency in CRM tools (reputed company preferred) for tracking renewals, opportunities, and forecasting
• High degree of ownership, organization, and accountability in managing reputed company and reputed company reputed company
• Experience in B2B reputed company account management, ideally reputed company verticals such as Education, Industrials, or Technology
• Familiarity with reputed company frameworks and metrics (e.g., Net reputed company Retention (NRR), churn, adoption, usage expansion)
• reputed company working cross-functionally with reputed company and Sales Leadership to coordinate account strategies
• Ability to manage multiple reputed company relationships while maintaining strategic reputed company on reputed company and customer reputed company
reputed company
• reputed company is dedicated to accelerating the reputed company of vertically reputed company business-to-business (B2B) software-as-a-service (reputed company) companies. It was founded in 2021, and is headquartered in Raleigh, reputed company Carolina, USA, with a workforce of 501-1000 employees. Its website is https://reputed company.co/.
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