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Icertis Administrator Remote (Boston, MA) Contract

Remote, USA Full-time Posted 2025-11-24
Job Title: Icertis Administrator Location: Remote (Boston, MA) 6-12 Months Contract (W2/C2C) - (Extension Possible) Job Description: We are seeking an experienced Icertis Administrator to manage and support the Icertis Contract Lifecycle Management (CLM) platform. This role will be responsible for system configuration, user management, troubleshooting, and day-to-day administration of the Icertis application. The ideal candidate will possess a deep understanding of contract lifecycle management processes, system configurations, and integration support. Key Responsibilities: • Administer and manage the Icertis CLM platform, including user roles, permissions, and configurations. • Work closely with legal, procurement, and business teams to support ongoing contract management needs. • Maintain system workflows, templates, clause libraries, and metadata fields. • Monitor and troubleshoot issues related to performance, access, and integrations. • Collaborate with Icertis support and internal IT to resolve system bugs, release management, and upgrades. • Support UAT testing and change management processes for new features or configuration updates. • Create and maintain documentation related to Icertis configurations, processes, and standards. • Train users on system capabilities, enhancements, and best practices. Required Skills & Qualifications: • Overall IT Experience: 9-12+ Years • 3+ years of hands-on experience administering the Icertis Contract Management platform. • Solid understanding of contract lifecycle management (CLM) workflows and business processes. • Experience with configuration tasks in Icertis: workflows, templates, clause libraries, metadata, etc. • Familiarity with user access control, roles, permissions, and data security in Icertis. • Strong troubleshooting skills and ability to resolve system issues efficiently. • Excellent communication and interpersonal skills to support end-users and collaborate across teams. • Experience working in agile or ticket-based support environments (e.g., Jira, ServiceNow). Preferred Qualifications: • Icertis Certified Administrator (if available) • Experience with Icertis integrations (SAP, Salesforce, DocuSign, etc.) • Exposure to basic scripting or configuration logic within Icertis • Prior experience supporting enterprise legal or procurement teams Apply tot his job Apply To this Job

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