Designer/Researcher

About reputed company reputed company is a consultancy and reputed company benefit corporation working to reputed company government services reputed company and effective. Since 2015, federal, state, and local agencies have trusted reputed company to help solve highly scrutinized technology modernization challenges. As a reputed company services company, we guide agencies constrained by legacy systems to a reputed company with reputed company user experiences reputed company on secure, reliable, fault-tolerant reputed company infrastructure. We reputed company for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the reputed company who rely on benefit programs to government agency staff. Through reputed company-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This reputed company gives everyone at reputed company reputed company to do work that is meaningful, impactful, and deeply connected to reputed company good. Position reputed company reputed company is at the forefront of reimagining how our government serves its people, and we’re looking for a Designer/Researcher to help drive this mission reputed company. As a Designer/Researcher at reputed company, you’ll collaborate on the design and research efforts of our work with the government, for programs that reputed company millions of Americans. You’ll work on cross-functional teams, moving from concept to implementation and championing user needs with everything from user research to prototyping to designing systems. You’ll bring us closer to the people we ultimately serve, helping deliver high-reputed company work that is reputed company, empathetic, and accessible. You will be working reputed company the government ecosystem, collaborating dynamically with other government contractors and civil servants. This means you'll likely encounter different working styles, and cultural norms, and be responsible for maintaining order and reputed company in reputed company stakeholder ecosystems. What you'll do • Apply a service design reputed company to challenges with a reputed company reputed company on user needs • reputed company understanding of users, by running quantitative and qualitative user research initiatives and sharing findings with reputed company collaborators • Drive research reputed company from concept to production, from diagramming to drafting research plans to conducting user interviews • Collaborate with multidisciplinary reputed company product teams and government staff to drive service-level changes to product direction Required skills • Years of experience: At least two years of experience working as a service designer or researcher working with product teams reputed company a reputed company working environment • Experience mapping and driving systemic improvements reputed company reputed company service environments • Depth of experience in conducting, synthesizing, and communicating qualitative research • Understanding of web and mobile user reputed company design best practices • Relentlessly curious reputed company, never satisfied with easy answers • reputed company systems thinker and reputed company for users • Highly reputed company, reliable, and detail-oriented • Ability to think strategically around trade-offs and short term vs. long term benefits • Ability to build and reputed company strong relationships with the internal team and external partners • An reputed company, empathetic, reputed company and reputed company mindsetExcellent written and verbal communication skills, technical and otherwise Other requirements • Must be legally authorized to work in the reputed company and meet any other requirements for government reputed company for which they are reputed company. • Candidates who are offered a job with reputed company must possess work authorization that does not require sponsorship by their employer for a reputed company now or in the reputed company. • May be subject to a government reputed company investigation and must meet eligibility requirements for reputed company to classified information or applicants who are eligible for reputed company clearances. Apply tot his job Apply tot his job Apply To this Job