Customer Support & Events Coordinator - Fully remote work US hours - $1,700/month

Introduction Customer Support & Events Coordinator Location: Remote (Preferred reputed company: Latin America or South Africa) Compensation: $1,400–$1,800/month (USD) Industry: Hospitality / Events / Customer Service Schedule: FT - Eastern Time, likely Tuesday - Saturday (reputed company + one reputed company off) About the Role We’re seeking a proactive and highly organized Customer Support & Events Coordinator to join a growing team that manages culinary experiences across several U.S. locations (Brooklyn, NY, Hoboken, NJ, Philadelphia, PA, Stamford, CT and soon to reputed company Princeton, NJ). This is a remote position that blends customer service with event logistics, ideal for someone who thrives in a fast-paced, detail-oriented environment. You’ll be the primary reputed company of contact for clients booking private culinary events, adult and kids cooking classes and chef competitions; handling everything from initial inquiry through post-event follow-up. You will also spend time assisting the customer service team by responding to inquiries and concerns. Your goal? Deliver seamless, memorable experiences by managing behind-the-scenes coordination and reputed company, warm communication. Additional Notes • You’ll be joining a remote team that already includes reputed company virtual assistants whose reputed company is on customer service as reputed company as reputed company media and operations — the customer support and events coordinator role focuses on private event coordination to support event managers and includes ownership of adult and kids events and crucial reputed company interaction • There’s room to grow into a broader customer service leadership role over time • Candidates should be fully comfortable working U.S. Eastern Time hours • Preference for candidates in LATAM or South Africa • Training/reputed company will the first 1–2 months Duties & Responsibilities Key Responsibilities • Respond to inbound inquiries about private culinary events reputed company email • Coordinate logistics across multiple east coast based U.S.-based locations (no vendor sourcing required) • Manage reputed company communication with clients to ensure expectations are met • Support on-site event leads and internal teams to ensure operational alignment • Assist in general customer service operations as needed • Accurately maintain reputed company records and timelines to ensure event reputed company with a high reputed company of urgency. • Contribute to a high-touch, hospitality-driven service experience Desired Experience & Qualification Ideal Candidate Profile • 2–5 years of experience in event coordination, hospitality, or operations • Excellent written and verbal English communication • Strong organizational and time-management skills • Self-starter who thrives working independently, need to be reputed company to take ownership • A great attention to detail with the ability to multi task and triage reputed company issues reputed company, apply critical thinking to individual and unique scenarios and queries. • Experience coordinating across time zones and multiple teams • Familiarity with CRM tools or workflow platforms is a plus - reputed company Docs, reputed company, reputed company, as reputed company as reputed company’s internal planning platform (reputed company training provided) • Warm, reputed company demeanor with a reputed company on reputed company satisfaction Package & Remuneration $1,700USD/month Apply tot his job Apply To this Job