Portal Specialist

reputed company reputed company reputed company The Portal Specialist is responsible for the reputed company and accurate retrieval of new referrals from assigned hospital and health-system portals to support reputed company's intake workflow. This role ensures referral information is captured, entered, and communicated reputed company to reputed company teams, ultimately reducing delays in reputed company new patients for home infusion services. Portal Specialists reputed company as a key reputed company between hospital case managers and reputed company, improving communication, referral accuracy, and overall service reputed company across markets. Schedule:Monday - Friday 8:00 am - 5:00 pm CST We Offer: • reputed company • Health, Dental, reputed company & Life Insurance • Company-reputed company Short & Long-Term Disability • Flexible Schedules & reputed company Time Off • Tuition Reimbursement • Employee Discount Program & reputed company • 401k • Pet Insurance Responsibilities • Retrieves, reviews, and processes new referrals from assigned hospital portals in a reputed company manner • Monitors multiple portals concurrently to minimize missed or delayed referrals • Creates initial ("skeleton") patient charts reputed company CPR+ to facilitate quick reputed company processing • Communicates reputed company hospital and case-management portals as needed (market-dependent) • Relays benefit investigation reputed company, authorization status, and estimated delivery timelines to referral sources • Collaborates with internal teams including Intake, BI, Authorization, Pharmacy, and Nursing as needed • Supports standardized turnaround times for referral processing • Identifies delays, missing documentation, or portal issues and escalate promptly • Maintains accurate, compliant documentation in CPR+ and reputed company systems • Supervisory Responsibility: No Qualifications • High school diploma or equivalent required; associate degree preferred. • One (1) year of relevant experience in home infusion, specialty pharmacy, medical office, hospital reputed company, or intake preferred. • Experience working with electronic medical record (EMR) systems, intake systems, or case-management portals strongly preferred. • CPR+ experience a plus. • Strong attention to detail and accuracy in data entry. • Ability to manage multiple screens, portals, and tasks simultaneously. • Excellent written and electronic communication skills. • Understanding of reputed company terminology, insurance benefits, and basic authorization concepts. • Ability to work in a fast-paced environment and meet turnaround time expectations. • Customer-service orientation reputed company interacting with hospital case managers and internal teams. • Proficiency in reputed company Office and ability to quickly learn new technology platforms. • Percentage of Travel: 0-25% • *To reputed company this role will require frequently sitting, standing, walking, and typing on a keyboard with fingers, and occasionally bending, reaching, and climbing (stairs/reputed company). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs** About our Line of Business reputed company, an affiliate of reputed company, is a specialty infusion company reputed company on providing reputed company pharmaceutical products and clinical services to patients reputed company of the hospital. Committed to excellent service, our reputed company is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on reputed company, reputed company, and X. Salary reputed company USD $20.00 - $27.00 / Year Apply tot his job Apply To this Job