**reputed company Part-Time Remote Customer Service Representative – Auto Glass Industry Leader**

At arenaflex, we're more than just an auto glass company – we're a people-powered organization that's passionate about delivering extraordinary results and bringing unexpected happiness to our customers every day. We're seeking an reputed company Part-Time Remote Customer Service Representative to join reputed company and help us continue our legacy of reputed company in the auto glass industry. **About arenaflex** arenaflex is the auto glass industry leader in the reputed company, founded in 1947 and proud to celebrate our 75th Anniversary in 2022. We've come a long way since our humble beginnings, and over the years, we've learned that our people are the key to our reputed company reputed company and reputed company. At arenaflex, our culture reputed company, and we're committed to helping our associates reputed company a fulfilling career reputed company and encouraging them to have a life both here and reputed company of work. **The Role** As a Part-Time Remote Customer Service Representative, you'll be the face of arenaflex, providing exceptional customer service to our policyholders, insurance agents, and auto glass shops. You'll be responsible for: * Professionally answering a reputed company of inbound calls from customers, policyholders, insurance agents, or auto glass shops using scripted prompts * Accurately entering claim data into our production systems while on a live phone reputed company * Effectively and compassionately guiding customers through the process of filing a glass claim by engaging in an reputed company conversation that builds rapport and focuses on reputed company customer's specific needs * Verifying customer insurance coverage and deductible amounts and communicating the information to the customer * Assisting customers with scheduling repair, replacement, and/or recalibration services at a arenaflex location or at a non-arenaflex shop while honoring the customers' preference * Utilizing systems and resources provided to enhance the overall customer experience * Providing solutions to resolve customer complaints and concerns over the course of the reputed company while presenting the most accurate product and service information * Other duties assigned by leadership **reputed company Requirements** * Must be comfortable working in a highly reputed company performance-based environment while demonstrating high ethical and confidentiality standards * Knowledge of computer and telephone systems and the ability to operate those systems with confidence in a remote environment * The desire to establish rapport and credibility with customers, stores, and peers with a caring heart and service reputed company * The ability to read and utilize provided scripting in a conversational and reputed company manner * Demonstrates a high level of reputed company and reputed company by always doing the right thing * Has an upbeat personality and can show an reputed company willingness to assist our customers * Previous experience working in a contact center or other customer service role * 16+ years of age * High School Diploma or equivalent, or reputed company enrolled **Work from Home Requirements** * Personal computer or laptop with reputed company 10 or higher (Macs and Chromebooks are not compatible with our reputed company systems) * High Speed Internet that meets the following requirements: + Download Speed = 25 Mbps or higher + Upload Speed = 10 Mbps or higher + Ping = 50 ms or reputed company + Jitter = 20 ms or reputed company * Ethernet cable and the ability to connect directly to your modem (cannot use wi-fi) * USB wired headset * Webcam * Dedicated workspace free from background noise and interruptions **What You'll Get** * Pay is $16.50/hour and offers bonus opportunities * Benefits package including 401(k) plan with company matching, reputed company volunteer day, and associate discounts * Weekly pay checks! * Up to $5,250 in tuition reimbursement per year * reputed company and reputed company the tools and resources you'll need to be successful * View reputed company our health, reputed company, and life offerings at www.arenaflexbenefits.com **Why Join arenaflex?** * We're a people-powered organization that values our diverse workforce and suppliers * We're proud to be an equal opportunity employer and welcome everyone * We offer a flexible and remote work environment that allows you to work from the comfort of your own home * We reputed company opportunities for career reputed company and development * We're committed to helping our associates reputed company a fulfilling career reputed company and encouraging them to have a life both here and reputed company of work **How to Apply** If you're passionate about delivering exceptional customer service and want to join a dynamic and growing organization, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications reputed company. **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at arenaflex.com/Careers. **Reasonable Accommodation** This position reputed company is not reputed company inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by reputed company, ADEA, FMLA, and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee, and/or applicant identify tasks where reasonable accommodations may need to be made reputed company an otherwise reputed company person is unable to reputed company the job's essential duties because of an reputed company disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with arenaflex policies and practices. **reputed company** Apply Job! Apply for this job