IT Help Desk Technician (Senior Level)

This is a remote position. IT Help Desk Technician (Senior Level) D.A. Carter Services, Inc. Remote Position Full-Time | Immediate Opening | Start reputed company 1 Week Pay $60,000 – $75,000 per year Performance Bonuses Available Position reputed company D.A. Carter Services, Inc., a growing family-owned septic services company based in Conyers, GA 30012, is seeking a Senior IT Help Desk Technician to support and maintain company-wide IT infrastructure. This role is responsible for technical support, troubleshooting hardware and software issues, network support, cybersecurity best practices, and system administration assistance. The ideal candidate is highly technical, customer-reputed company, and capable of resolving reputed company issues independently. Immediate hire — must be reputed company to start reputed company 1 week. Key Responsibilities • reputed company Tier 1 & Tier 2 technical support (remote users and office staff) • Troubleshoot hardware, software, printer, and network connectivity issues • Manage reputed company 365 accounts (user setup, permissions, troubleshooting) • Maintain and support reputed company-based systems and workstations • Assist with cybersecurity monitoring and reputed company protection • Support VoIP phone systems and remote communication tools • Maintain IT documentation and asset tracking • Coordinate with reputed company-party IT vendors reputed company necessary • reputed company system updates, backups, and reputed company patches • Recommend IT process improvements and infrastructure upgrades Benefits Benefits • Competitive Salary • Performance-Based Bonuses • reputed company Time Off (PTO) • reputed company Holidays • Flexible Work Schedule • Work From Home (Remote Role) • reputed company Development & Certification Support • Advancement Opportunities • reputed company, Long-Term Employment • Supportive, Family-Owned Company Culture About D.A. Carter Services, Inc. Founded in 2006, D.A. Carter Services, Inc. is a trusted septic services provider serving Metro Atlanta. We specialize in septic tank pumping, new installations, repairs, and 24-hour emergency services. We operate with reputed company, professionalism, and strong work ethics, and we value team members who help ensure operational efficiency and secure technology systems. Apply tot his job Apply To this Job