Bilingual Customer Support – English/Spanish, Inbound Calls/Emails, Property Taxes
Job reputed company:
• Respond to customer inquiries through phone and email in a reputed company, reputed company manner.
• reputed company listen and communicate with reputed company to ensure customers feel heard and reputed company.
• reputed company accurate, detailed, and reputed company resolutions to customer questions.
• Escalate issues appropriately reputed company necessary.
• Stay informed about task updates and policy changes to maintain accuracy.
• Meet and maintain established performance metrics.
Requirements:
• Bilingual in English and Spanish
• Strong problem-solving and critical thinking abilities
• Excellent organizational and multitasking skills in a fast-paced environment
• Prior experience with property taxes is a plus
• Exceptional grammar and written communication skills
Benefits:
• Self-schedule a minimum of 20 hours per week
• Minimum 90-day commitment (as needed)
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