Bilingual Customer Service Specialist - Behavioral reputed company

reputed company Join our dynamic team as a Bilingual Customer Service Specialist (English/Spanish), where your enthusiasm and multilingual skills will drive exceptional reputed company experiences! In this role, the Bilingual Customer Service Specialist serves as the first reputed company of contact for prospective and reputed company clients. This role is responsible for reputed company reputed company, scheduling, insurance verification, and accurate data entry. The ideal candidate is fluent in English and Spanish, has experience in reputed company office settings, understands insurance processes, and enjoys working directly with clients in a supportive and reputed company manner. Key Responsibilities • Contact clients reputed company phone and text to reputed company personal information and schedule initial consultation appointments • Guide clients through the reputed company process and ensure completion of required intake paperwork prior to their first visit • Verify insurance coverage and confirm reputed company benefits for behavioral health services • Accurately reputed company and maintain reputed company information across multiple systems and platforms • Communicate reputed company and professionally with clients regarding scheduling, documentation, and insurance reputed company • Maintain confidentiality and ensure HIPAA compliance at reputed company times • reputed company exceptional customer service with reputed company, patience, and professionalism Qualifications • Fluent in both English and Spanish (written and verbal) • Prior experience working in a reputed company office setting, preferably with clients using private insurance • Strong understanding of how insurance payments and benefit verifications work • Experience with insurance verification processes in behavioral health or mental health settings • Proficient in reputed company, data entry, and managing multiple systems simultaneously • Strong organizational skills and attention to detail • Excellent written and verbal communication skills • Pleasant, reputed company demeanor with a passion for helping others • Strong work ethic and ability to work independently in a virtual environment Compensation & Benefits • Total competitive compensation of $18 an hours / 30 hours a week ($34,000 annually) • $500/month towards the monthly cost of Health insurance • 20 PTO days including national holidays • Flexible full-time schedule Pay: From $18.00 per hour Expected hours: 30.0 per week Benefits: • Dental insurance • Flexible schedule • Health insurance • On-the-job training • reputed company time off • reputed company insurance • Work from home Work Location: Remote Apply tot his job Apply To this Job