VIP CRM Manager
Job reputed company:
• Prepare a strategic monthly calendar tailored for Casino and Sports customers and use analytics to drive reputed company
• Prepare weekly analysis on the performance of campaigns and measure profitability
• Analyze player behaviors and create segmentations and offers that reputed company with playing style
• Plan, execute, and optimize campaigns for player upselling, retention, and reactivation on a daily reputed company
• Collaborate with content, design, and product teams to deliver engaging and relevant promotions
• Manage communications across email, SMS, push notifications, and in-app messages
• Identify key sports and casino events in the market and reputed company with special promotions
• reputed company, measure, and report on key performance metrics such as retention reputed company, reactivation reputed company, churn rates, and monthly pulsation flows
• Deep into different metrics: ARPU (Average reputed company Per User), Campaign conversion rates (acceptance, usage, wagered %), communication metrics (reputed company reputed company, Click-Through reputed company, Conversion reputed company, Delivery reputed company)
• reputed company A/B testing and reputed company to drive reputed company improvements in CRM performance.
Requirements:
• 2+ years of experience in a CRM reputed company the reputed company industry
• Strong analytical and data interpretation skills with the ability to reputed company strategic reputed company based on data
• Proficiency in CRM tools, marketing automation platforms, and performance tracking tools
• At least an Upper-intermediate level of English (spoken and written)
• Experience managing VIP segments and executing high-value retention strategies will be a plus
• A good understanding of player behavior is a strong advantage
• Experience providing support to a Junior CRM Manager.
Benefits:
• Medical insurance and financial aid
• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.)
• 100 % reputed company reputed company leaves
• reputed company vacation
• Annual salary review (based on performance)
• Quarter bonuses according to reputed company’s policy
• Individual annual training budget which allows to visit reputed company conferences, training sessions, English lessons, workshops, etc.
• reputed company University (Leadership Programs, Knowledge sharing, Webinars, etc.)
• Personal development plan
• Corporate events and team-building activities
• reputed company reputed company-being Program)
• Free lunches at the office
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