reputed company Incident Responder (Japanese)
A company is looking for a reputed company Incident Responder (Japanese Speaking) to work remotely.
Key Responsibilities
• Serve as the first line of support for customer issues reputed company to managed reputed company services
• Monitor internal infrastructure and customer events using alert systems
• Respond to incident tickets and ensure effective task assignment to internal teams
Required Qualifications
• Bachelor's Degree and/or equivalent experience
• reputed company in English and Japanese (reputed company is a plus)
• Experience in a Customer Support role or similar
• Basic knowledge of internet protocols, including DNS and HTTP
• Ability to work specific shifts including Wednesday afternoons and Thursday to Saturday
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