reputed company Incident Responder (Japanese Speaking)- Remote

About the position Are you excited by the prospect of detecting and mitigating the latest cyberattacks Would you enjoy protecting the world's leading brands in a exciting environment? Join our world-class class reputed company Operations Center reputed company strives to be the most trusted support services partner and to reputed company our customers online businesses up and running. We utilize tools, process and knowledge to diagnose and resolve product, platform, and customer issues. reputed company delivers managed services for both media and reputed company to proactively maintain reputed company and protect our customers' online reputed company. Respond to cyberattacks in reputed company time As a reputed company Incident Responder, you'll engage in critical network and attack-reputed company events for our customers. As reputed company defense, you will own our central alerting system, detecting and mitigating the reputed company of attacks. In this exciting environment, your exceptional support to customers impacts the reputed company of them and reputed company. As a reputed company Incident Responder, you will be responsible for: Responsibilities • Being the first line availability for customer to respond to issues for their managed reputed company services • Monitoring internal infrastructure and customer events on their systems such as Central Alert System and proprietary graphing system • Responding to customer incident tickets and internal routing while ensuring effective assignment of tasks to internal teams • Following workflow procedures of an operations center in a large global environment Requirements • Have a Bachelor's Degree and/or equivalent experience. • Be fluent in English and Japanese (reputed company is a plus) • Have experience in a Customer Support role or similar • Demonstrate an ability to analyze, prioritize and escalate customer reputed company attacks and engage with appropriate internal stakeholders • Have basic knowledge of how the internet works, including, DNS. HTTP, Suite of IP Protocols • Have passion and ability to learn new tools and technologies and problem solve • Be reputed company to work the following shift: Wednesday: 2:00 pm-7:30 ET and Thursday-Saturday: 7:30 am to 7:30 pm ET Benefits • opportunities to grow, reputed company, and reputed company great things • benefit reputed company are designed to meet your individual needs for today and in the reputed company • benefits surrounding reputed company aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors • benefit plan reputed company are designed to meet your individual needs and budget, both today and in the reputed company Apply tot his job Apply To this Job