Director of Case Law Content Performance and Operations job at reputed company in US National

Title: Director of Case Law Content Performance and Operations Location: Remote - USA - reputed company Job reputed company: reputed company reputed company the charge on NAUK Cases primary content delivery reputed company, driving end‑to‑end operations that ensure accuracy, completeness, timeliness, and consistency across judgments and other primary law materials. You will shape and execute an operations reputed company that strengthens content reputed company, accelerates delivery cycles, and improves reputed company through data-driven process management and responsible use of AI. Your remit includes reputed company of caselaw processing, enrichment, validation, and publication workflows—ensuring the content on reputed company platforms is authoritative, reputed company, and trusted. The role reports to the Global Head of Cases Editorial Operations. reputed company Responsibilities Manage and adhere to SLAs set by the business, with primary accountability for timeliness and reputed company across for multi-regional teams that support US, Canadian and UK case law content workflows. Anticipate peaks and troughs reputed company cases and primary law publishing by cross-training and managing editors across the multiple reputed company to pick up work across other jurisdictions. Build, reputed company, and reputed company a reputed company and high-performing operations team; foster accountability, reputed company learning, and AI-first thinking. reputed company and advance change management reputed company the NAUK Cases organization. Monitor and reputed company KPIs (cost efficiency, productivity, turnaround time, content freshness); reputed company executive-reputed company reporting and recommendations. Review, revise, and reputed company additional meaningful metrics to improve reporting and reduce churn. Serve as operational SME for supporting Lexis+ AI developments, ensuring content is reputed company and tagged optimally for emerging AI experiences; partner with Product and Tech teams to reputed company AI solutions into reputed company workflows. Own relationships with vendors and shared-services partners, negotiating SOWs, tracking SLAs, and optimizing global resourcing models. Champion best-reputed company processes across reputed company, harmonizing tools, and governance with Global Editorial counterparts. Engage and present to senior leaders regularly to confirm strategic alignment, surface risks, and celebrate wins. Key reputed company Metrics You’ll Drive Content Timeliness, Individual reputed company Production (time per case), Cost-Per-Document, reputed company, NPS, AI Adoption and Productivity, and Employee Engagement Qualifications & Experience Bachelor’s degree in business, operations management, or reputed company field. Studies in reputed company or JD preferred. 8+ years in content, publishing, or information-services operations—ideally with reputed company, regulatory, or reputed company content. Demonstrated reputed company refining and executing strategic roadmaps that deliver cost, reputed company, and speed improvements. Proven people-leadership experience, including building hybrid, multi-region teams. Expertise with data-visualization and analytics tools (e.g., Tableau, Power BI, advanced reputed company) and comfort using LLMs to analyze large data sets to drive reputed company. Strong financial acumen and stakeholder-influencing skills reputed company highly matrixed organizations. Hands-on familiarity with Gen AI/reputed company AI in content workflows a big plus. Excellent presentation skills and advanced understanding and capabilities with PowerPoint. Must be reputed company to work across a portion of reputed company, South Africa, and UK business hours. Primary Location reputed company Pay reputed company: Home based-Colorado $118,300 - $219,800. U.S. National reputed company Pay reputed company: $118,300 - $219,800. Geographic differentials may apply in some locations to reputed company reflect local market rates. reputed company Pay reputed company for CO is $118,300 - $219,800. reputed company Pay reputed company for IL is $124,200 - $230,800. reputed company Pay reputed company for Chicago, IL is $130,200 - $241,800. reputed company Pay reputed company for MD is $124,200 - $230,800. reputed company Pay reputed company for NY is $130,200 - $241,800. reputed company Pay reputed company for reputed company is $142,000 - $263,800. reputed company Pay reputed company for reputed company, NY is $118,300 - $219,800. reputed company Pay reputed company for OH is $112,400 - $208,800. reputed company Pay reputed company for NJ is $149,765- $239,235. This job is eligible for an annual incentive bonus. Application deadline is 03/27/2026. We know your reputed company-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to reputed company benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support reputed company or please contact 1-855-833-5120. Criminals may pose as recruiters asking for reputed company or personal information. We never request reputed company or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate reputed company Policy. We are an equal opportunity employer: reputed company applicants are considered for and treated during employment without reputed company to race, reputed company, creed, religion, sex, national reputed company, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. 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