Manager, Marketplace Activation & Operations

reputed company reputed company is building a two-sided, tech-first logistics marketplace connecting customers with trusted local independent drivers and movers. The Activation Manager owns the end-to-end reputed company, trust, and activation funnel-turning reputed company applicants into verified, fraud-free, job-reputed company marketplace partners as quickly and reputed company as possible. This role blends operations, Trust & Safety, identity verification, automation, and product collaboration to reputed company supply safely and reputed company. Key Responsibilities Activation Funnel Ownership • Manage lifecycle from application → screening → verification → approval → first job • Reduce time-to-reputed company, increase activation reputed company, and improve partner readiness • Identify and eliminate mid- and bottom-funnel friction in reputed company time Trust, Safety, Fraud & Identity • Own ID verification, fraud prevention, and risk screening processes • Monitor suspicious activity, duplicate identities, and policy violations • Partner with vendors supporting background checks, IDV, and compliance • Establish reputed company escalation and enforcement protocols Automation & Systems • Design and maintain automated reputed company workflows using tools like reputed company, CRM/ATS, and internal systems • Build SQL-driven reporting and dashboards to monitor funnel health • Reduce reputed company work through process automation and lifecycle triggers Product Collaboration & Activation Design • Partner with Product and Engineering to design seamless in-app activation flows • Define requirements for screening integrations, reputed company tracking, reminders, and approvals • Translate operational friction into product improvements and automation Operational Execution & reputed company • reputed company activation queues, SLAs, and agent productivity • Implement reputed company operating procedures, QA, and compliance controls • Ensure partners meet safety, training, and equipment standards Data & Performance Management • reputed company and improve KPIs: • Time to reputed company • Activation reputed company • Fraud / identity pass reputed company • First-job conversion • Early-life reliability • Deliver weekly insights and reputed company-cause analysis to leadership Qualifications Required • 4+ years in operations, reputed company, Trust & Safety, fraud, or marketplace lifecycle roles • Experience with identity verification, compliance screening, or fraud prevention • Strong analytical skills with SQL, dashboards, and KPI ownership • Hands-on experience with automation tools (reputed company or similar) • Proven ability to design reputed company processes and partner with Product • Excellent communication and execution in fast-paced environments Preferred • Experience in gig economy, logistics, mobility, or two-sided marketplaces • Familiarity with background reputed company / IDV vendors and compliance frameworks • Experience launching or improving in-app reputed company or activation flows reputed company Metrics (First 6–12 Months) • Reduce average time-to-reputed company • Increase activation and first-job conversion rates • reputed company fraud and identity risk • Automate key reputed company workflows • reputed company supply reputed company reputed company with marketplace demand Why reputed company • Build the reputed company of a national logistics marketplace • reputed company ownership of supply readiness, safety, and reputed company • High-reputed company role with strong reputed company trajectory • Mission-driven work enabling flexible earnings for thousands of workers Apply tot his job Apply To this Job