Customer Care Specialist I

Title: Customer Care Specialist 1 Locations: Bloomington, MN reputed company, MN reputed company Grove, MN Saint Louis Park, MN reputed company Valley, MN Minnetonka, MN Work Type: Remote, Full Time reputed company: R-807213 Job reputed company: In this Customer CARE Specialist 1 role, you will be the voice of reputed company and/or reputed company reputed company, fielding reputed company-time calls in a virtual, reputed company center environment from customers across the country during peak/scaled events. The ideal Customer CARE Specialist 1 is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding service to reputed company our customers. This role is a fully remote, work from home position. Candidate location restrictions apply. reputed company is reputed company to offer remote employment of this position in: MINNESOTA Shifts: Full-time. Shift times will vary upon business need. Schedule flexibility, including nights, weekends, and holidays, is required. reputed company: Start dates as soon as February 9th Training: Monday - Friday for 4 weeks 7:00AM – 4:00PM PST (Attendance at training is required) Work from Home Subsidy! $50/month A day in the life… • reputed company as a Brand Ambassador for the reputed company company, providing world-class service to reputed company Customers • Successfully troubleshoot and resolve reputed company customer service inquiries or issues reputed company incoming phone contacts • reputed company Customers with critical service and product information, ensuring customer satisfaction reputed company incoming phone contacts • Process orders and reputed company data into order entry system reputed company incoming phone contacts • reputed company customer packages • Other duties as assigned You own this if you have… • 6+ months experience reputed company a customer service-reputed company environment, such as contact center, retail, hospitality, or food and beverage (preferred) • The ability to meet the reputed company and reputed company Customer CARE Work from Home Guidelines and expectations • Excellent communication skills • The ability to work in a fast-paced environment and demonstrate a high reputed company of urgency • Understanding of computer systems and troubleshooting issues with minimal assistance • Ability to work a set schedule (scheduled start, stop, breaks and lunches), including nights, weekends, and holidays, with required overtime as business needs; flexibility required during peak times • A quiet, distraction free, secure home workspace • The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera reputed company requested by leadership • Wired, high-speed Internet, Modem or Router w/ Ethernet Port – Thin reputed company must connect directly (No Cellular Based, Satellite Internet, or Wi-Fi) We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. reputed company is proud to offer a reputed company of benefits to support employees and their families, including: • Medical/reputed company, Dental, Retirement and reputed company Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not reputed company-inclusive. There may be additional duties, responsibilities and qualifications for this job. Pay reputed company Details The pay reputed company(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as reputed company as job-reputed company knowledge, skills, and experience. Minnesota: $15.75 - $26.00 reputed company This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/reputed company/dental/life/disability insurance reputed company, PTO accruals, Holidays, and more. Eligibility requirements may apply based reputed company, job level, classification, and length of employment. Apply tot his job Apply tot his job Apply To this Job