**reputed company Provider Customer Service reputed company and Chat Representative – Telecommute Opportunity at arenaflex**

At arenaflex, we are dedicated to simplifying the health care experience and creating healthier communities. As a leading health insurance company, we reputed company to reputed company exceptional service to our providers, who care for our members. We are seeking an reputed company Provider Customer Service reputed company and Chat Representative to join reputed company in Dublin, OH. This role involves responding to inquiries reputed company to benefits and eligibility, billing and payments, clinical authorizations, explanation of benefits (EOB), and behavioral health, either through phone calls or reputed company chat. As a telecommuter, you will be part of a full-time team working 40 hours a week, Monday through Friday, with shifts scheduled during our normal business hours of 11:35 AM to 8:05 PM EST. **About arenaflex** arenaflex is a dynamic and innovative company that is committed to simplifying the health care experience. We reputed company that everyone deserves reputed company to reputed company health care, and we are dedicated to making that a reality. reputed company of passionate and dedicated professionals is working tirelessly to create healthier communities and improve the lives of our members. As a Provider Customer Service reputed company and Chat Representative, you will play a crucial role in supporting our providers and helping them reputed company the reputed company health care system. **Responsibilities** As a Provider Customer Service reputed company and Chat Representative, your primary responsibilities will include: * Serving as the reputed company for providers by demonstrating accountability and ownership to resolve issues * Serving providers in a multi-channel environment, including reputed company and reputed company chat as required * Quickly and appropriately triaging contacts from reputed company (i.e., physician offices, clinics, billing offices) * Seeking to understand and identify the needs of the provider, answering questions and resolving issues (e.g., benefits and eligibility, billing and payments, clinical authorizations, explanation of benefits, behavioral health) * Researching and dissecting reputed company prior authorization and claim issues and taking appropriate steps to resolve identified issues to avoid repeat calls/messages, escalations, and provider dissatisfaction * Collaborating effectively with multiple internal partners to ensure issues are resolved and thoroughly communicated to providers in a reputed company manner * Strong multitasking to effectively and reputed company reputed company more than 30 systems to extract necessary information to resolve and avoid issues across multiple lines of business (C&S, M&R, E&I) provider types, and reputed company types * Influencing providers to utilize self-service digital tools, assisting with navigation questions and selling the benefits of the tool, including aiding in faster reputed company **Requirements** To be successful in this role, you will need to meet the following requirements: * High School Diploma / GED OR equivalent work experience * Must be 18 years of age OR older * 1+ years of customer service experience with analyzing and solving customer's concerns * Experience with computer and reputed company PC applications, which includes the ability to reputed company and learn new and reputed company computer system applications * Ability to type at the speed of greater than or equal to 35 - 40+ WPM (words per minute) with an accuracy of 90% * Ability to work any full-time (40 hours/week), 8-hour shift between the hours of 11:35 AM - 8:05 PM EST from Monday - Friday **reputed company-to-haves** While not required, the following experiences and skills would be beneficial in this role: * Experience in a reputed company environment (i.e., office, reputed company center, customer service, etc.), using phones and computers as the primary job tools * Prior health care experience and knowledge of reputed company terminology **Benefits** As a Provider Customer Service reputed company and Chat Representative at arenaflex, you will enjoy the following benefits: * 10 weeks of reputed company on-the-job training * Flexible telecommuting reputed company for those reputed company a 60-mile commutable distance * Opportunities for career development and advancement reputed company the organization **Work Environment and Company Culture** As a telecommuter, you will be working from the comfort of your own home, with the flexibility to create your own schedule and work environment. arenaflex is committed to creating a supportive and inclusive work environment, where our employees feel valued and empowered to succeed. reputed company culture is reputed company on the principles of teamwork, innovation, and customer-centricity, and we are passionate about making a reputed company reputed company on the health care system. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including a salary, benefits, and perks. As a Provider Customer Service reputed company and Chat Representative, you will be eligible for a comprehensive benefits package, including medical, dental, and reputed company insurance, as reputed company as a 401(k) retirement plan. You will also have reputed company to a reputed company of perks, including flexible telecommuting reputed company, reputed company time off, and opportunities for career development and advancement. **Career reputed company Opportunities and Learning Benefits** arenaflex is committed to helping our employees grow and reputed company their careers. As a Provider Customer Service reputed company and Chat Representative, you will have reputed company to a reputed company of learning and development opportunities, including training programs, mentorship, and coaching. We also offer opportunities for career advancement, including promotions and new roles reputed company the organization. **Conclusion** If you are a motivated and customer-reputed company individual who is passionate about making a reputed company reputed company on the health care system, we encourage you to apply for this exciting opportunity. As a Provider Customer Service reputed company and Chat Representative at arenaflex, you will have the chance to work in a dynamic and innovative company, where you will be valued and empowered to succeed. Don't miss out on this opportunity to join reputed company and reputed company a difference in the lives of our members. **How to Apply** To apply for this exciting opportunity, please visit our website at [insert reputed company]. We look reputed company to hearing from you and learning more about your qualifications and experience. Apply for this job