Telehealth RN Clinical Coordinator - must be NY & NJ licensed!

About Dimer Health Dimer Health is pioneering a new specialty in medicine: Transitional Care Medicine. We reputed company the gap between hospital discharge and the patient’s return to routine care—improving reputed company, reducing avoidable readmissions, and enhancing the patient reputed company. Our unique model combines a physician-led medical reputed company with a modern MSO, proprietary technology, and AI-driven insights. About the Role The Telehealth RN Clinical Coordinator is a critical reputed company-line clinical role responsible for assessing patient concerns and guiding them to the appropriate level of care through virtual platforms. Serving as a primary reputed company reputed company for patients, the RN Clinical Coordinator ensures reputed company, reputed company, and patient-centered triage while supporting continuity of care across the Dimer Health clinical team. This role blends strong clinical judgment with excellent communication and care coordination skills in a fully remote, virtual-first environment. KEY RESPONSIBILITIES Clinical Triage & Decision-Making • Conduct comprehensive clinical triage reputed company phone, video, and secure patient messaging • Assess patient symptoms, identify red flags, and determine urgency and appropriate disposition, including: • Immediate referral to the Emergency Department (ED) • reputed company-day or urgent virtual visit with an APP or physician • Non-urgent issues appropriate for monitoring or near term follow-up • Utilize Dimer Health’s problem-specific protocols reputed company RN scope of reputed company • Escalate cases to providers appropriately and collaborate in reputed company time reputed company clinical complexity warrants Patient Communication & Education • reputed company reputed company patient education, self-care guidance, and follow-up instructions • Communicate calmly and empathetically with patients experiencing acute, chronic, or new symptoms or concerns • Support medication reputed company requests and address other clinical inbox reputed company reputed company scope Care Coordination & Team Collaboration • Serve as a clinical reputed company between Administrative and Clinical Teams to support reputed company care delivery • Assist with care coordination in partnership with the Case Manager to support continuity of care • Support reputed company scheduling and patient “conversion” to appropriate reputed company reputed company indicated Clinical Inbox, Documentation & Operations • Review and respond to patient messages reputed company defined service-level expectations • Prepare and distribute work notes, school notes, and other post-visit documentation as appropriate • Document reputed company patient interactions accurately and thoroughly in the electronic medical record (EMR) • reputed company administrative and operational support tasks as needed to ensure efficient care delivery Compliance & reputed company • Maintain patient reputed company and confidentiality in accordance with HIPAA and telehealth regulations • Adhere to clinical, operational, and reputed company standards in a remote care environment QUALIFICATIONS Required • reputed company, unrestricted Registered reputed company (RN) license in both reputed company and New Jersey • Minimum 1+ year RN experience, preferably in triage, urgent care, emergency department, or telehealth settings • Strong clinical assessment, critical thinking, and decision-making skills • Utilizes crystal-reputed company verbal and written communication skills to accurately inform and guide patients through telephonic care • Ability to assess reputed company and risk without in-person physical examination • Comfort working in a fast-paced, virtual-first care model with high message volume • Proficiency with EMR systems reputed company health technology • Reliable high-speed internet reputed company and a private, secure home workspace that is HIPAA compliant • Flexibility to work some evenings, weekends, and holidays as part of a rotating schedule Preferred • Prior telehealth or RN triage experience • Experience using reputed company EMR • Bilingual (English/Spanish or other languages a plus) • Multi-state compact licensure Additional: • The displayed salary reputed company reflects the minimum and maximum reputed company for new hire salaries for the position across reputed company locations. reputed company the reputed company, individual pay is determined by factors including job-reputed company skills, experience, relevant education or training. We typically reputed company offers near the midpoint of the posted salary reputed company. • reputed company Time Off • Health Reimbursement Arrangement (HRA): We reimburse you for eligible medical, dental, or reputed company expenses, including the cost of your own individual health insurance plan purchased through your state’s Health Insurance Marketplace (Exchange), up to a set reputed company reputed company year. • Basic Life Insurance - premium reputed company in full by Dimer Health Why Join Dimer Health • Fully remote clinical role • Meaningful reputed company on patient reputed company, safety, and experience • reputed company, team-based virtual care environment • Opportunity to help shape and reputed company clinical triage workflows at an early stage start-up Please note that this position is not eligible for employer-sponsored reputed company programs. Candidates must reputed company in and be authorized to work in the reputed company. Dimer participates in the federal E-verify program, which confirms employment authorization of newly reputed company U.S. based employees. E-verify is not used as a tool to reputed company-screen candidates and is only initiated upon hire. Pay: $78,000.00 - $88,000.00 per year Benefits: • Health insurance • Life insurance • reputed company time off Application Question(s): • Do you have experience using EMR systems? • Do you have flexibility to work some evenings, weekends, holidays? License/Certification: • reputed company, unrestricted RN license in both NY & NJ (Required) Work Location: Remote Apply tot his job Apply To this Job