US IE Supervisor (Flex Location)

About the position This is a flex location position; employee is required to come into the facility for their regular schedule. The Global Freight Forwarding (GFF) Engineering Supervisor works with engineering departments to develop, implement, and deploy approved operational processes and best practices consistently throughout the company. He/She improves service reliability and production performance using technology initiatives and ensures that each operation is using the most cost-effective solutions. He/She provides project management support to multiple highly complex new internal/external customer projects. This position trains operations staff in the newly developed processes and standards to ensure post implementation success and continued process improvement. This position will assist the I.E. departments in special reengineering or new projects, as necessary. This position supports operations over multiple states and shifts (covering over 200 employees), utilizing multiple systems and process models to provide tools, training, and assistance as needed to support the achievement of the business plan. This position also ensures that best practices are identified, documented, implemented, and forwarded to other regions. He/She embraces company culture and promotes its qualities of business integrity, customer responsiveness, teamwork, and shareholder value among employees. This position may supervise others. Responsibilities • Work closely with operations for staffing and capacity planning • Partner with Operations and cross-functional teams to drive cost discipline and service performance. • Ensure solutions meet contractual KPIs, service expectations, and profitability targets. • Lead root cause analysis and implement sustainable corrective actions to improve E2E service. • Drive Lean, Six Sigma, and continuous improvement initiatives • Support operations to implement and pilot innovative tools and technologies • Ensure adherence to UPS policies, procedures, and client requirements. Requirements • 5+ years of experience in IE, freight forwarding, air cargo, and ocean logistics operations knowledge • Experience in network modeling, forecasting, and capacity planning • Experience driving cost, service, and contractual performance • Advanced analytical, problem-solving, and critical-thinking skills • Strong written and verbal communication skills • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. Nice-to-haves • Bachelor's degree in industrial engineering or related field preferred Benefits • Medical/prescription drug coverage • Dental & Vision Benefits • FlexibleSpending Account • Health Savings Account • Dependent Care Flexible Spending Account • Basic and Supplemental Life Insurance & Accidental Deathand Dismemberment • Disability Income Protection Plan • Employee Assistance Program • Educational Assistance Program • 401(k) retirement program • Vacation • Paid Holidays and Personal time • Paid Sick/Family and Medical Leave time as required by law • Discounted Employee Stock Purchase Program Apply tot his job Apply To this Job