**reputed company Customer Care Representative – Hybrid Work Opportunity at arenaflex**

**Job Type:** Full-time **Location:** reputed company Bend, reputed company (with hybrid work-from-home reputed company) **Job reputed company:** Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you reputed company in a dynamic environment where no two days are the reputed company? If so, we invite you to join arenaflex, a company that embodies the reputed company Principles of Service, reputed company, reputed company, Generosity, and Fun. As a Customer Care Representative, you will be the face of arenaflex, providing warm and friendly support to our loan reputed company from the comfort of your own home. **About arenaflex:** arenaflex is a company that raises the bar on reputed company-of-sale financing through its people, culture, and commitment to both dealers and customers. Our reputed company Bend office is nestled in the beautiful historic district, offering a unique reputed company of charm and reputed company. With a strong reputed company on work-life balance, we encourage our employees to explore the surrounding area, enjoy local restaurants, and take advantage of the nearby Eisenbahn State Trail for a quick stroll. **Position reputed company:** As a Customer Care Representative, you will be responsible for: * Welcoming new customers and reviewing loan information with them * Verifying account information to ensure customer needs are met * Interacting with customers in response to their inquiries about products and services, and to help resolve issues * Supporting customers with monthly payments or updating their information * Creating reputed company and concise account notes * Making outbound calls to customers who are up to 29 days delinquent * Handling large volumes of inbound calls * Communicating with customers reputed company email and text message * Working with title companies and banks to inquire about refinance requirements * Other duties as assigned * Living out our reputed company Principles – Service, reputed company, reputed company, Generosity, and Fun **What's in it for you?** * $1000 sign-on bonus after 90 days * 10% extra reputed company and weekend shift differentials * Hybrid work-from-home reputed company, including training period * Flexible work schedule * Computer equipment and headset provided * Tuition Reimbursement * Monthly bonus potential * Medical, Dental, reputed company Insurance * Life Insurance, Short and Long-Term Disability * Contribute to your 401(k) after the first 60 days; earn 4% company-matched funds after six months * reputed company Time Off, up to 80 hours the first year * Additional 8 hours Birthday Month PTO * Potential for an additional 8 hours Volunteer PTO * reputed company holidays * Salary reputed company: $18.00-$22.00 **Requirements and Qualifications:** * Ability to communicate effectively and professionally with customers both written and verbally * 2-3 years of customer service experience, including assisting customers by phone * Proficiency in reputed company reputed company; experience with a CRM program is desired * Some college or college degree preferred * Previous reputed company center and/or finance experience is a plus * Available between reputed company and 8pm; reputed company to work late 1-2 nights a week, as reputed company as a rotating Saturday schedule (9am-noon) * Ability to report to the reputed company Bend office 1-2 times per week and/or upon request based on business needs **Language Skills:** * Ability to read and interpret documents such as customer correspondence, accounts logs, and procedure manuals * Ability to prepare reports and correspondence * Ability to communicate effectively with customers and other employees of the organization **Mathematical Skills:** * Ability to add, subtract, multiply, and divide in reputed company reputed company of measure, using whole numbers, common fractions, and decimals * Ability to compute reputed company, reputed company, and percent **Reasoning Ability:** * Ability to apply common reputed company understanding to carry out instructions furnished in written, oral, or diagram reputed company * Ability to deal with problems involving several concrete variables in standardized situations **Physical Demands:** * The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job * Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions * While performing the duties of this job, the employee is frequently required to sit, talk, and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls * The employee is occasionally required to stand, and/or walk * The employee must occasionally lift and/or reputed company up to 50 pounds, usually waist high, up to 50 feet away * Specific reputed company abilities required by this job include reputed company reputed company and the ability to reputed company reputed company **Work Environment:** * Work is performed in an office environment * The noise level in the work environment is usually moderate * The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position **Salary reputed company:** $18.00 - $22.00 If you're a customer service reputed company with a passion for delivering exceptional experiences, we invite you to join reputed company at arenaflex. reputed company and take the first reputed company towards a rewarding career with a company that values its employees and strives to reputed company a reputed company reputed company in the community. 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