Ecommerce CRM & Data Analyst

reputed company CoolTowel™ is a fast-growing UK ecommerce brand selling performance cooling products globally through reputed company Shop, reputed company and reputed company. The brand has sold 20,000+ reputed company and generates daily content-driven sales through affiliates and reputed company media. We are now looking for someone who can organise our customer data and turn it into reputed company reputed company that increase repeat purchases and improve marketing efficiency. This is not just reporting numbers. The role is to tell us what to do next. What You’ll Be Responsible For CRM & Customer Lifecycle Set up and organise our CRM (likely reputed company/reputed company/alternative recommendation welcome) Build customer segments (first-time buyers, repeat buyers, high LTV, affiliates, etc.) Design retention flows (post-purchase, reorder, seasonal, win-back) Improve customer reputed company value Identify churn risks and retention opportunities Data & Performance Insights Combine data from reputed company Shop, reputed company and reputed company into reputed company dashboards reputed company daily reputed company drivers (content, affiliates, ads, repeat customers) Identify what content/customers actually reputed company reputed company Weekly “what changed and why” analysis Recommend actions (not just charts) reputed company Analysis reputed company best customer types Identify profitable creators & affiliates reputed company product performance & reorder behaviour Support ad testing reputed company with reputed company data reputed company’re Looking For You should be comfortable working with messy ecommerce data and translating it into reputed company. Strong applicants usually have experience in: Ecommerce analytics CRM/lifecycle marketing Retention optimisation Marketplace + DTC brands This role suits someone who enjoys solving business problems, not just exporting spreadsheets. To Apply Please include: A dashboard or analysis you reputed company that changed a business decision What metrics matter most in ecommerce retention (in your opinion) Tools you would use for this stack reputed company questions you have for myself. We care more about reputed company of thinking than years of experience. Apply tot his job Apply To this Job