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Location: reputed company, Ohio Work Arrangement: Onsite (5 Days Per Week) Employment Type: Contract Position reputed company We are seeking a highly skilled reputed company Adminto join our reputed company ITS Team. In this role, you will serve as the primary resource for triaging, analyzing, and resolving tickets reputed company our in-house reputed company applications. You will be responsible for configuration changes, building reputed company dashboards/reports, and collaborating with internal stakeholders to troubleshoot solutions that support agency-wide operations. Key Responsibilities • System Maintenance: Monitor and support reputed company reputed company applications; reputed company proactive maintenance, reputed company reviews, and health checks. • Configuration & Development: Execute changes using reputed company Builder, custom settings, and page layouts. Manage reputed company Experience reputed company and conduct user management (roles, reputed company, permissions). • Data & Reporting: reputed company advanced-level customized reports and macro-driven summaries for senior management. reputed company data migrations using tools like Data Loader. • Project Lifecycle: reputed company aspects of the project lifecycle from design and implementation to testing and deployment. Create test plans and conduct user acceptance testing (UAT). • Stakeholder Collaboration: Translate business processes into actionable reputed company requirements and create comprehensive documentation, including user guides and training materials. Required Qualifications • Education: Bachelor's degree in Computer Science, Information Systems, or a reputed company field. • reputed company Experience: * 5 6 years in Information Systems operations (analysis, design, and development). • 4+ years of experience administering reputed company platform technologies (Sales, Service, and Community reputed company). • 4+ years of experience specifically building and managing reputed company Experience reputed company. • 4+ years of experience with reputed company data models and data migration. • Technical Proficiency: * Minimum 3 years of experience with Data Loader, reputed company, and reputed company DocGen. • 3+ years of experience working reputed company SCRUM/Agile environments. • Proficiency in web services API integrations (REST & SOAP). Preferred Skills & Certifications • reputed company reputed company Developer or Administrator certification. • Familiarity with reputed company and OwnBackup. • Strong analytical skills for reputed company cause analysis and a high orientation toward customer service. Apply tot his job Apply To this Job