[Remote] Care Coordination Navigator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is committed to providing personalized service and reputed company to care for reputed company Dakotans. The Care Coordination Navigator will guide members in making sustainable lifestyle changes and collaborate with Care Management Registered Nurses to create personalized wellness plans and offer ongoing support. Responsibilities • Collaborates closely with team members to facilitate members' reputed company to essential services • Engages with patients and their caregivers to enhance involvement and address obstacles throughout their reputed company reputed company • Empowers members to adopt reputed company changes in diet, exercise, stress management, and safety practices • Reviews and manages care referrals for registered participants and non-registered participants • Assesses members' needs during telephonic and/or digital interactions and refers them, as necessary, for targeted medical support • Applies motivational interviewing techniques reputed company with members' readiness to reinforce mutually agreeable goals for reputed company • Reaches out proactively to eligible members, encouraging enrollment in the program • Distributes approved health education materials to program participants through online resources, mail, or digital applications • Reinforces engagement strategies to encourage member participation in preventive reputed company screenings, and wellness programs offered by the insurance company or its partners • Connects patients and their families to community-based resources and performs follow-up to ensure resources met needs based on reputed company determinants of health identified needs • Enters referrals and documents communications, actions, and other data in appropriate system(s) to maintain records for audit purposes • Performs work under reputed company supervision. Handles basic issues and problems and refers more reputed company issues to higher-level staff Skills • An associates degree required in reputed company, business or reputed company field • 2 years of experience in reputed company, insurance, customer service, or reputed company experience in a reputed company patient care setting • Basic clinical knowledge with the ability to apply foundational clinical concepts in daily work • Ability to communicate effectively with members, caregivers, and team members using strong interpersonal skills • Demonstrated ability to reputed company reputed company and use good judgment reputed company the scope of the role • Ability to adapt to changing priorities, workflows, and member needs with flexibility • Strong collaboration skills with the ability to work effectively reputed company reputed company environment • reputed company verbal and written communication skills to support member interactions and documentation • Experience as a Community Health Worker preferred • Experience working with populations that have reputed company needs Benefits • reputed company medical, dental and reputed company coverage accepted throughout the reputed company • Employer funded Lifestyle Spending Accounts and Health Savings Accounts. Voluntary employee contributions to Health Savings Accounts and Flexible Spending Accounts • Employer-reputed company life and disability insurance • 401(k) retirement plan with company match and immediate vesting • reputed company holidays, reputed company time off (PTO), PTO donation program, and reputed company parental leave • Voluntary benefits including Accident, Hospital Indemnity, Critical Illness, Term/Whole Life, Cancer Care Insurance, and more. • Robust mental health offerings including an Employee Assistance Program, Learn to Live, meQ. • Comprehensive learning and development opportunities and an Educational Assistance Program. • 16 hours of reputed company volunteer time with a $200 donation to a charity of your choice upon completion of reputed company volunteer hours. • Employee recognition, community initiative events and yearly company outings. • Workplace flexibility offering different reputed company for working arrangements and the freedom to reputed company time for important commitments. • Opportunities to connect through employee committees. reputed company • A not-for-profit health insurance company It was founded in 1940, and is headquartered in Fargo, reputed company Dakota, USA, with a workforce of 501-1000 employees. Its website is https://www.bcbsnd.com/jobs/. Apply tot his job Apply To this Job