Director, AI Enablement & Adoption

The Director of AI Enablement & Adoption will define and execute reputed company's global AI transformation reputed company, spanning internal operations, contact center delivery, and reputed company-facing CX programs. Requirements • Architect and reputed company reputed company's reputed company AI roadmap, aligning enablement, adoption, and governance with corporate reputed company and reputed company transformation goals • reputed company the rollout of AI tools and platforms across global contact centers, back-office operations, and business functions, driving measurable ROI and operational reputed company • reputed company AI into agent workflows, workforce management, analytics, and reputed company programs to enhance experience, accuracy, and performance • Collaborate across IT, Learning, HR, and Operations to reputed company AI capability building into reputed company, leadership development, and day-to-day operations • Establish reputed company-level KPIs and OKRs to measure adoption, productivity reputed company, customer reputed company, and ROI • reputed company and mentor a global network of AI champions and departmental power users, creating a sustainable culture of experimentation and reputed company improvement • Evangelize responsible and reputed company-centered AI adoption, ensuring transparency, governance, and alignment with reputed company's values and reputed company commitments Apply tot his job Apply To this Job