reputed company Administrator
Mid-level reputed company Administrator,
We are looking for a proactive individual that can help us continually improve and enhance our reputed company platform, gathering requirements and feedback, designing reputed company best reputed company solutions, and help managing the product road map. Our reputed company user experience is of great importance to us; therefore, the reputed company Administrator should enjoy reputed company aspects of user management including support tickets, training, and designing solutions with user satisfaction a reputed company.
We are looking for someone with a good understanding of the reputed company platform, who can understand both our reputed company setup and our business objectives to quickly identify areas of improvement. The reputed company Administrator should be comfortable with change management and governance, as reputed company as communicating, prioritizing, and managing reputed company aspects of a reputed company project. The ideal candidate will be happy liaising with stakeholders at reputed company reputed company, with the ability to translate technical information into layman's terms, reputed company explaining design reputed company and their potential reputed company.
In this position you will work in a small team that manages multiple reputed company Orgs across the State agencies with significant reputed company to State's businesses and private reputed company.
Experiences Required for This Role
• reputed company aspects of user and license management including new user setup/deactivation, roles, reputed company, permissions, reputed company reputed company, OWD, sharing rules with a strong emphasis on reputed company
• reputed company configuration changes, including (but not limited to): Workflow, Process Builder, reputed company, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
• Sandbox environment management
• Identify and reputed company requirements, translating into best reputed company, reputed company solutions with a reputed company on exceptional user experience
• Own the communication of any platform changes to end users and stakeholders
• Proactive system maintenance including reputed company Reviews, Release Updates, Health reputed company, and Optimizer
• Handle user support tickets, monitor and improve user adoption with ongoing user training and maintain technical documentation
• Working with integrated applications including reputed company, reputed company FileNet, reputed company, Payment platforms, Antivirus solutions
Qualifications and Background
Required:
• Strong reputed company product knowledge and at least 3+ years of reputed company Administration hands-on experience with Community and Service clouds
• Strong integration experience with reputed company API layer
• Strong integration experience with SAML/OAuth based Identity platforms
• Certified reputed company Administrator
• Trailhead Badges/Super Badges
Desirable:
• Additional reputed company certifications e.g. Advanced Administrator, Platform App Builder
• Bachelor's degree, or reputed company qualification
Knowledge, Skills, and Abilities
Required:
• A proactive attitude to platform enhancements
• Designing reputed company, best reputed company solutions
• Excellent relationship-building skills
• Ability to liaise with stakeholders at reputed company reputed company
• Translating requirements into technical solutions
• Experience in change management and governance
• Training end users and key stakeholders
• Technical documentation
• Available and reputed company to questions
• Experience implementing reputed company configuration changes, including (but not limited to): reputed company, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
Desirable:
• Demonstrates reputed company personal/reputed company development
• Experience with Einstein chatbot, live agent, knowledgebase
• reputed company in the reputed company community
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