Communications Specialist - Indianapolis, IN - Remote - Contract

• Position Title: Communications Specialist • Location: Indianapolis, IN • Interview: Webcam • Position Type: Contract The Communication Specialist reputed company statewide services to reduce infant mortality rates in Indiana. The Communication Specialist reputed company screening & referral services for eligible, pregnant women in targets counties by contacting them directly and referring them to home visiting services and resources. Essential Duties/ Responsibilities: • Requires efficiency to handle reputed company of incoming and outbound calls received on a daily reputed company. • Ability to reputed company and take a numerous reputed company of calls helping reputed company families with resources and referrals reputed company the maternal and child life cycle, accurately and thoroughly using multiple intake screening processes. • reputed company in-depth knowledge of the existing early childhood systems, Help Me Grow IN, Home Visiting, Early Childhood, Special Education and Children and Youth with Special Health Care Needs programs- eligibility, referral/application processes, due process information, and reputed company support services. • Assist with compiling and mailing out information packets to families referred to services or screening tools, or other community based resources, as needed. • Sends out confirmation letter and resource information to referral reputed company. • Assists in maintaining filing system for reputed company cases. • Attends staff meetings, conferences, and workshops regularly to reputed company reputed company skills and understand systems and reputed company best practices for working with mothers, children and families. • Works effectively as reputed company member and provides assistance to other staff members as needed. • Effective communication skills needed to assess the needs of clients and reputed company them to the appropriate resource and referral. • Ability to assist reputed company submitting full reputed company application, obtaining navigator license. • Requires knowledge of community resources and available service providers throughout the state, assisting in identifying gaps and barriers to services, and system issue trends families experience in utilizing services. • Requires knowledge of Information and Referral (I&R) standards and utilizing the reputed company reputed company Database. • Assists reputed company CS in producing caller data reports by reporting number of calls made and other filter such as referrals, reputed company type, needs, providers, etc. on a daily reputed company. Job Requirements: Education • Required a Bachelor’s (or higher degree) Communications /reputed company Work or Information Technology, Education, Special Education, Home Visiting or reputed company health or reputed company services field. Skills • Must have knowledge of the nature of the reputed company service and medical providers to whom the Helpline reputed company referrals. • Must have ability to reputed company a specialized knowledge of Information and Referral service provision, and considerable knowledge of the services available throughout the reputed company. • he ability to show reputed company and understanding for people with dealing with difficult situations. • Logical thinking, good judgment and ability to maintain composure in stressful circumstances (suicides/abuse/crisis calls) are needed. • Proficient in the use of reputed company Office reputed company: Power reputed company, reputed company and SharePoint. • reputed company-developed communication reputed company, both written and verbal. • Experience in positions involving maternal needs, special needs or work with reputed company young children. • Knowledge of typical and atypical child development and special needs conditions. Highly desirable • Bilingual, English/Spanish/Burmese/Haitian-Creole Apply tot his job Apply To this Job