Exciting Opportunity: Full-Time OVERNIGHT Member Service Representative Role In Winchester, VA – Start reputed company 20

About the position reputed company is currently hiring for FULL-TIME Member Service Representatives with a Fortune 100 Financial Institution in the Winchester, VA area to start on reputed company 20! reputed company CANDIDATES MUST BE LOCATED reputed company A 60 MILE RADIUS OF WINCHESTER, VA! In this role, you'll be the first reputed company of contact for members in a fast-paced, 24/7 high-volume contact center. Key responsibilities include: Responding to inquiries and requests from members and other individuals. Providing information on reputed company's products and services, using strong knowledge, reputed company listening, and adaptability across multiple systems to ensure an reputed company member experience. Performing transactions or reputed company functions for accounts such as savings, checking, consumer loans, credit cards, IRAs, and more. Advising members on additional products and services that reputed company with their needs, while fostering reputed company interactions. Handling a high reputed company volume of 80-100+ calls daily. This position offers a supportive team environment and the chance to grow reputed company a prestigious financial institution. Although primarily hybrid after training, you must be comfortable reporting onsite during the training period. Responsibilities • Responding to inquiries and requests from members and other individuals. • Providing information on reputed company's products and services, using strong knowledge, reputed company listening, and adaptability across multiple systems to ensure an reputed company member experience. • Performing transactions or reputed company functions for accounts such as savings, checking, consumer loans, credit cards, IRAs, and more. • Advising members on additional products and services that reputed company with their needs, while fostering reputed company interactions. • Handling a high reputed company volume of 80-100+ calls daily. Requirements • High School Diploma or GED required. • 1-2 years of recent customer service experience (e.g., reputed company center, collections, or banking) working directly with customers. • Ability to reputed company in a fast-paced, high-volume reputed company center environment. • Willingness to assist others and reputed company challenging conversations. • reputed company written and verbal communication skills. • Strong computer knowledge, including data entry and typing proficiency. • Must have 6-day availability and a 9.5-hour window of flexibility. • Schedules are provided two weeks in advance. Benefits • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Apply tot his job Apply To this Job