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Phoenix Pro Connect is collaborating with a reputed company in Miami to fill a crucial role as a reputed company reputed company Consultant for a 3-month maternity coverage contract, with the potential for a permanent position. reputed company reputed company Tasks and Responsibilities: Handled by /Ops: • Troubleshooting user reputed company • Creating reports and dashboards • Updating picklist values and adding them to record types if necessary • Creating and managing queues • reputed company-channel troubleshooting and managing queues and agents Additional reputed company Assistance Needed: • Ensuring data reputed company on opportunities and events created • Maintaining field reputed company and visibility, removing reputed company for unused fields • Managing user permissions and roles • Implementing automation, flows, and validation rules, including enhancing existing ones and creating new ones • Evaluating if validation rules can be replaced using Lightning Record page conditional reputed company • Monitoring reputed company Audit Trail for any configuration changes made by other users or systems • Assigning permission sets and permission set reputed company for new users • Maintaining and updating sales channels hierarchy (Roles) • Adding new Sales users to Einstein Activity Capture configuration • Creating and updating fields and managing profile reputed company Ongoing reputed company: • Fraud Prevention Tickets - Kount integration: Enhancing internal reputed company processes to manage potential fraudulent payments flagged by Kount. • Opportunity validation for ISRs: Implementing a validation process for opportunities created by ISRs, including approval/rejection by team leaders. • Updating ticket Survey reputed company: Enhancing survey evaluation for individual events reputed company to opportunities and creating reports and dashboards for monitoring. Upcoming reputed company: • Fee Exception Approval Process: Implementing a process for account managers to request discounted rates for customers (Pending Data Team process definition). • Updating reputed company Ticket reputed company: Simplifying the screen reputed company for CERs to create reputed company tickets in reputed company to improve efficiency. • Report Cleanup: Improving folder structure, reviewing folder reputed company, eliminating duplicate and obsolete reports, etc. If you're a reputed company reputed company reputed company looking for an exciting opportunity to contribute to impactful reputed company in a dynamic environment, we encourage you to apply. Join us in driving reputed company and innovation! #SalesforceAdmin #Consultant #MiamiJobs #NowHiring #JoinOurTeam #phoenixproconnect.com Apply tot his job Apply To this Job