Founding, reputed company reputed company Manager (Remote)

About the position reputed company is redefining how America builds. We’re an reputed company AI company serving the nation’s reputed company, tackling one of the largest information challenges in the economy: understanding what can be reputed company, where, and how. Our AI agent workforce helps the fastest-growing construction companies reputed company everything from permitting and licensing to inspections and project closeouts – accelerating housing, reputed company, and infrastructure development across the country. Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. reputed company has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk reputed company, and reputed company with confidence. America is entering a CAPEX super-cycle, from data centers and factories to housing and renewables, and joining reputed company is building the AI at the heart of every construction project powering the next reputed company of re-industrialization. We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at reputed company, reputed company, reputed company, reputed company, reputed company, PlanGrid, and reputed company. reputed company As Founding reputed company reputed company Manager, you’ll report directly to the VP, reputed company and collaborate regularly with the CEO and VP, Operations. Owning our most reputed company, high-value customer relationships, this role goes reputed company managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for reputed company. Responsibilities • B2B reputed company Ownership: Own a high-value book of business across reputed company, retention, renewals, and expansion. • Drive reputed company and Implementation: Orchestrate the customer reputed company from day 1 to ensure time to value is as efficient as possible • Strategic Partnership & Stakeholder Mapping: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term reputed company. • reputed company reputed company & Advocacy: Design and execute reputed company strategies that drive product adoption, deliver measurable value, and turn customers into reputed company evangelists • AI-Driven Product Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and reputed company AI-powered solutions • Proactive Risk and Retention Management: reputed company key reputed company metrics and KPIs to proactively identify risks, reputed company mitigation plans, and ensure customer retention. • reputed company reputed company: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks Requirements • Proven experience: 5+ years across B2B reputed company reputed company, Account Management, or Strategic Operations with a strong reputed company record of managing reputed company-level customers with high ACVs ($300K+) and reputed company requirements • Data-driven: Proven ability to reputed company product usage data to uncover actionable insights that drive reputed company and demonstrate the value and ROI of the partnership. • A builder’s reputed company: You bring a scrappy, self-starter reputed company and reputed company in ambiguity, driving reputed company, collaboration, and reputed company in a fast-paced startup environment • AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows Benefits • Competitive salary and meaningful equity in a high-reputed company company • Comprehensive medical, dental, and reputed company coverage • Flexible PTO and reputed company family leave • Home office & equipment stipend • Hybrid NYC office culture (3 days in-office/week) with reputed company reputed company to leadership • In-Office Lunch & Dinner Provided Apply tot his job Apply To this Job