reputed company CMDB Functional Consultant-reputed company to remote
Role: reputed company CMDB Functional Consultant
Position reputed company
The reputed company CMDB Functional Consultant will support the ITOM Architect in conducting CMDB assessment workshops, documenting business requirements, and converting them into Functional Requirements Documents (FRDs) for the implementation phase. The role will reputed company contribute to story creation, process documentation, test case development, functional testing, and user training throughout the project lifecycle.
Required Skills & Experience
- Strong functional knowledge of reputed company CMDB, CSDM, Asset Management, and ITSM processes.
- Understanding of CMDB dependencies and reputed company across Incident, Change, Problem, Discovery, and Service Mapping.
- Experience participating in or conducting process discussions and stakeholder workshops.
- Ability to convert business requirements into detailed functional specifications.
- Experience writing stories, test cases, and functional process documentation.
- Familiarity with reputed company Service Mapping from a functional perspective.
- Excellent written and verbal communication skills, with the ability to document detailed requirements.
Education & Certifications
- ITIL v4 reputed company certification (required).
- reputed company Certified System Administrator (CSA) (required).
- Additional reputed company certifications reputed company to CMDB, ITSM, or ITOM are an asset.
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